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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
MacBook 14.9 OS: Sonoma 14.4 Hi, I need some advice: When transferring video/audio clips from desktop to a dropbox paper document, the files will transfer over but there wont play, error appears "www.dropbox.com refused to connect" see screen shot. This was working fine last week, however it potentially stopped working…
When i have saved a pdf an in my dropbox look fine but when i choose to open with acrobat y it opens a different pdf article tha i was seeing in my dropox. It has happend multiple times What is goin wrong
I have retired, and want to keep all of my business files on an external hard drive which will back up to Dropbox. Then I will remove all business files from my laptops. How do I do this? Is there a dropbox file to download and put on my external drive? I cannot lose any of these files. I've tried following directions…
Device: Google Pixel 7 Pro App version: 370.2.2 battery saver for Dropbox disabled Problem: not all my photos taken with the camera are visible in the "photos" tab. some appear, some don't. all photos are taken in the same way - with a camera. I have the Polish language version. when writing the "photos" tab, I mean the…
Hi There, I'm not sure if this is the right board to post this but I am getting a "couldn't load something went wrong on our end" error when trying to view files on the desktop. I noticed this problem because the files are showing zero bytes on finder. I went to view them on dropbox.com and they are showing zero bytes…
How can I open right sidebar to see pinned files?
I am synced to open Dropbox documents in the online-only mode on my Surface Pro since it doesnt have a ton of hard drive memory. That has worked well for several years. Recently, my Surface Pro has been unable to open Word documents stored stored in Dropbox. Instead, I get the "Unspecified Error" message. I can open pdf…
I have many starred files however when I go to my home page and click on "starred" non of the files populate.
I have Dropbox installed on 3 computers, desktop A and laptops B and C, all running Windows 10, 64 bit. I use, for preference as it was installed on my first computer, the Lotus SmartSuite Office program, now version 9.8.2 (its last version), which works perfectly in Windows 10 and provides Lotus WordPro, Lotus 1-2-3…
Hello everyone. This is my issue: When I embed a video (stored in my Dropbox Essentials account) using an iframe like this (changing "&dl=0" to "&raw=1"): <p><iframe src="xxxxxxx" width="560" height="315" allowfullscreen></iframe></p> The video is playable if there are no restrictions applied (neither password nor download…
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