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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Last week . Our offices started experiencing problems with dropbox. We would drop PDF files into folders and five minutes later they are corrupted. We have tried clearing our cache. We have tried getting support. I don't really understand why I can't get anyone to help me here. Does anyone know what t o do?
Hi Everyone, When viewing an excel sheet in Dropbox it automatically opens as a Google Sheets doc. Also when you share the link, anyone clicking it will automatically see it a Google Sheets doc. Is there a way to set it to Microsoft 365 as default? I have changed the settings in the Default Editing Apps section to "excel…
Hello, I am using a Windows operating system and have set my "Dropbox" folder to be "Available Offline". Initially, all the files were successfully downloaded to my computer, allowing me to access them offline as needed. However, I have encountered a problem where files lose their "Available Offline" status after someone…
Until now, if you had Dropbox installed on your MacBook, you used to be able to view the images with the spacebar as a way to preview them. Now, next to most of the images is this cloud with the arrow pointing down and the preview function doesn't work anymore. Only when I open the image with a double click, it is…
I was searching for an answer to this problem…apparently, it's not easy to find iBook in the list of apps where you can share a book. All the solutions I found said to open Dropbox and select the file you want to share. But, then, they tell you to tap the ellipsis (…) in the upper right corner but that didn't work. You…
I long ago moved my downloads folder to dropbox when I had Window 10. I just got a new laptop with Windows 11. I followed instructions I found with google, but nothing worked. thanks in advance.
Hi - When using the Dropbox App on my iPhone or iPad, I want to download or save the video. I select 'save video', it starts the download process and when its finished I get the error message "Sorry, this type of video cannot be saved to this device." It is an mp4 video which I used to be able to save with no issues. I can…
Is there any way to download my Dropbox Capture videos at 1080p? Whenever I download a Dropbox Capture, it's a much smaller resolution than what I'm using to record. I have a 1080p camera but when I screen & camera record and then download that video from Dropbox Capture, it's very poor quality. I have a "Business"…
MacBook 14.9 OS: Sonoma 14.4 Hi, I need some advice: When transferring video/audio clips from desktop to a dropbox paper document, the files will transfer over but there wont play, error appears "www.dropbox.com refused to connect" see screen shot. This was working fine last week, however it potentially stopped working…
When i have saved a pdf an in my dropbox look fine but when i choose to open with acrobat y it opens a different pdf article tha i was seeing in my dropox. It has happend multiple times What is goin wrong
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