Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
So a few days ago I noticed I was not able to access files that I had on my laptop that I copied to Dropbox. Additionally, files I added from my phone and which Dropbox indicated had successfully been transferred are not in Dropbox.
My left side column is only about an inch wide, it does not seem like I can make it wider. I cannot see the full name of all of the folders in my Dropbox because the left side column is only about an inch wide. It used to be I could drag that column to the right to make it wider but Dropbox is not allowing me to do that
I just uploaded a video to share from my Dropbox and saw the transcription ability had been added. I tried it out and it worked well but it made several important errors in words - combining sounds creating wrong words, misspelling names and sounds like errors. There were only a few but they were important for anyone…
Hello, Some context Using DropBox on MacOS 12.7.4 with FileProvider, beta version v198.3.7526. New files default to online. I had to reinstall DropBox recently and most of my files are now online. My problem The only way for me to open online PDF files with either Adobe Acrobat or Adobe Reader is to double-click them in…
When using Dropbox from a web browser and clicking on a file, I would like to have the option of setting it to always default the opening that file in another tab or another window.
Dear community I am able to hide a column on the web excel using my laptop. After refresh, on my laptop the hidden column is hidden away. Same goes when i view the spreadsheet on a shared user's laptop. The problem comes when i tried to view the same spreadsheet on my Android devices and ipads, the hidden column is not…
Hi, I've been trying to download an 84.2 GB mp4 file for the past two weeks, but every time it fails. I've got an ethernet cable, tried different browsers (Firefox, Chrome, Edge), tried a VPN, tried closing everything but the download tab, and used a download manager, but I haven't been able to download the file fully.…
On both Chrome and Edge nothing shows on the page and I get this Error: I have upgraded both to the newest version. It works on Firefox though.
Ive used dropbox for a while now & before I just uploaded a .apk file and when I accessed it through Downloader on my fire tv it would download and then have the option to Install. Now when I add the .apk file it will download BUT there is no option to install???? I noticed that the links now have rlkey in them also.....…
Hello! Since I started using dropbox I had 3 laptops. All them are/were backed up in dropbox backup and I could see them in my dropbox desktop app, just by opening any explorer folder and going on the right path. All the files in these folders could be synced online or locally like any other file in dropbox and had the…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.