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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Hi there, I've been trying to download a 42.2 GB MOV file for the past two days, but I haven't been able to download the file fully. I tried downloading on my desktop and iphone as well. What always happens is that it downloads at my usual download rate, and once it gets to around 20-25 GB it'll abruptly stop. I have…
I can create a .rtfd file with TextEdit by simply adding a graphic to a text file. TextEdit changes the extension to .rtfd. I have no trouble saving and opening these files in a DropBox folder in the Mac Finder. These files are actually packages, folders with contents inside. The .rtfd extension causes the Mac to present…
I had to uninstall and reinstall Dropbox on my Mac. When I tried to set it all up again I was told that their were too many files to download so I had to select a number that would not be downloaded during the re-install/sync. The subsequent download was fine but I now want to download the folders that were de-selected. I…
Hey About 3 weeks ago I wanted to organize the folder "camera upload". I created new folders 2009, 2010, 2011 and so on, made a search for every single year e.g 2010 and moved the pictures to the new folder "2010". My problem is that I can´t open the pictures in 3 of the folders. Instead of .jpg every picture is named like…
My client uses dropbox for sharing raw camera footage that needs to edited. It’s all good when the file size is under 10gb but when there are files that are larger than 10gb it gets troublesome because the files won’t download and stop midway. Sometimes it gets downloaded but video stops playing and the frame stuck…
Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit dropbox again, and restart again, but I hope there is a better solution than doing this every few days. Everything else is…
Hello, This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again. I like to use the Windows 10 photo app to do a quick check on photos when I don't want to fire up Adobe LrC. If I view photos from a folder other than Dropbox, I can scroll through all the photos in the folder using…
Hello. My question concerns my recent issue with file sharing. Usually, my links were generated in this way: 'https://www.dropbox.com/s/'. However, lately, every file is being generated in this way: 'https://www.dropbox.com/scl/fi/'. Do you know a way to restore the old way of generating links? I just need old way of…
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to the "Microsoft Office Integration would like access to the files and folders in your Dropbox. Learn more. > Allow screen" I…
How to download all Dropbox folders + files into an extra external hard disk? I need to keep sync folders + files in my C drive. To back up all the folders + files in my extra external hard disk directly from the Dropbox web (Not from the C drive). I lost files in the Dropbox before and that is not secured only sync in the…
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