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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Is it no longer possible to open files in native applications (Adobe Acrobat DC, Photoshop, etc.) from the Dropbox file viewer? Dropbox suddenly seems to restrict all viewing and editing to built-in, web-based editors. The "open" option seems to have disappeared. If I'm missing something, please point me in the right…
How to download multiple captures (video or images) at once? I can select multiple files, but only see "Delete" as an option. It would also be useful, and expected, to assign multiple captures to a collection at one time. Thank you
When I click on a dropbox link for an excel file that is embedded in an MSWord document I can no longer open the in the native Excel application residing on my Mac. It used to give me the option to either open in Excel or open in Excel for the web. Now per the picture attached, the only option showing is "Excel for the…
How can I report to DropBox that some essential page functionality isn't working? (Their HTML/CSS has disabled even vertical scrolling, so some page content isn't visible or reachable.) I can't find anything on or near https://www.dropbox.com/support for actually contacting them (and the chatbot didn't understand my…
Dear folks Is it possible to open and view images from a Dropbox folder in Faststone image viewer (on laptop) Thanks Dan
Using Dropbox on Android phone. msg appears .psafe3 files cant be previewed. Same msg for all Dropbox file types. How do I clear this msg?
Is there an option to preview Dropbox Paper files? Just like it happens with .pdf .doc ... Now it only shows the option to open it on another tab.
Have been experiencing issues in Dropbox since the new update. Most recently, the list view is not working at all. I can't drag and drop to upload documents, either. I have to go into the folder, then click "upload > upload file" and click on the file from my computer. The only way I can view what is in the folder is by…
Anyone know why I am getting this error message when I try to open a PDF file? Hmmm… can't reach this page It looks like the webpage…
Hi there, I've been trying to download a 42.2 GB MOV file for the past two days, but I haven't been able to download the file fully. I tried downloading on my desktop and iphone as well. What always happens is that it downloads at my usual download rate, and once it gets to around 20-25 GB it'll abruptly stop. I have…
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