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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
We recently discovered that dropbox will automatically transcribe audio files - we have some qualitative research interview audio data stored securely in dropbox through our business account. While we'd like to assume that this is a feature dropbox offers directly, I can't find FAQs about this. But is this transcription…
Dropbox apparently introduced new functionality that forces a large preview window every time a file is selected. The vast majority of time this degrades my efficiency in using Dropbox. I can't find a way to turn it off. Please help. I'm on the website (not the mobile app) using MacOS and Safari.
I've been using Dropbox for around 10 years as a backup, in case of HDD or PC failure and now have around 1.5TB of data. My laptop broke, got a new one and now I'm unable to restore the data onto my new one. I've tried the download feature, but it's very cumbersome just doing 20gb at a time and keep on unzipping all the…
since i upgraded my word from 2016 to word 2019 my word documents which are written RTL are appearing LTR on the dropbox web. what to do?
When downloading large files from the Dropbox website, I often get a message the "the network was disconnected." If I start the download again, it starts from the beginning. It would be much better if Dropbox picked up the download from where it left off.
What is the easiest way to download all photos in DropBox to your desktop computer?
Hi, Can anyone help with a shortcut to selecting multiple starred files? I have over 300 starred photo files I'm trying to download. There's got to be a better way than clicking all those files; plus the star feature is touchy--if you click on the wrong area it will deselect everything and then I have to start over. Thank…
If you use Dropbox, chances are you have some files you want us to take care of, and we have got that covered but sometimes you have really BIG files you want to work with, and ZIP files are perfect to manage those. What is a ZIP file? A ZIP file is a compressed archive of one or more files. When a file or folder is…
I receive an error (no number) like so: Error Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home. No issues reported today. Anyone??
Is there a way to prevent a specific folder tile from showing a preview of the images inside it? I have NSFW images inside some subfolders and don't want them visible from the parent folder.
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