Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Aloha. Not sure if I'm putting this in the correct group, please help me redirect if this needs to go someplace else. I have two questions about Search. I'm running the Dropbox mobile app for Android V384.2.2 on a Samsung S7 FE tablet with Android 14. 1) Some of the places I use my tablet there is no internet. If I try to…
On the left side it shows my folders, or a few of them. Then it shows Recents Starred.... I'd like to be able to move then divider way lower so I could see my list of folders and files. In other words, I want quicker access to what I have saved. Is there a way to achieve this? Also, how do I get DB back in the Mac Sidebar?…
In the info section there used to be a counter for the number of files selected. I used this regularly to total up files for clients. I was very disappointed to see that it had disappeared with the UI update recently. It was a very useful feature for me. Please reinstate it.
I can view and access files via my phone and via dropbox online, but some files are not visible in Windows Explorer (Win 10). The strange thing is that the files are actually there; If I open excel, for example, and select the file from the recently opened files list, the file opens. If I save the file, it will reappear in…
Free version I have a file on my computer with three columns that was always visible in my dropbox completely. Now the right hand column is being cut off in the Dropbox version only. I have not changed any of my settings.
For 2 days now when ever I try to open Dropbox, I get an error screen that says "Something went wrong. Don't worry your files are still safe and the Dropbox team has been notified." This is day 2 and I need to get to my files. What's going on???????
Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
I have a few very long text docs in Dropbox, and I opened one to verify which version it was, but I can only see the first page. I can't scroll and there does not seem to be any "next page" button anywhere. Is this as intended? Because that seems odd. Or am I missing something obvious? I'm on Safari, fully up to date.
ok, I need help because when I waited a couple hours for a file to download to my pc, it said my internet was slow even though I was running a wired connection and I was like "whatever" but when it finally finished, I went to file explorer and when I opened the zip folder it said "could not open the zip folder because it…
Do you have a provide any options for a closed captioning like adjusting fonts to color yellow or size on any webinars? Thank you for your time, Gabriel
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