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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Hi there I have been sent a film in Dropbox. I am able to view the autogenerated CC transcript of the film, and it looks pretty accurate. I would like to download this transcript and then pair it with the film for offline viewing, as a SRT or something. However, when I follow the steps to download / copy the transcript it…
Someone shared a folder with me that contains 7 AVI files, each of which are about 4gb. The videos play correctly in the web version of Dropbox but each one will not play further than around the halfway point when downloaded. I have tried using a different computer, a different browser, I have upgraded my account to the…
There are some files, currently placed in Deleted Files section. I want to export those files, to download them s a zip file, but withtout restoring them back to their original folders. Any solutions available?
I seriously need advanced searching. Dropbox used to have these features (like search exact phrase) in 2015, but somehow removed them. So how can I do advanced searching in dropbox? Like: List files with age between x and y Contain the phrase "a b c" are of type *.pdf ...
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version: 183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was…
Have word DOC's loaded into Dropbox with table content with a column containing ITEM numbers, these show in Dropbox OR when printed from Dropbox as: when they should be 1.2 etc. If you save the file to local PC and print the correct "features" of ITEMS are printed. Why would the be ? Thank You Terry
I shared a .docx file with my collaborators for commenting via Dropbox, and I think they commented using the Dropbox comment function. I am aware of the issue that Dropbox comments on a Word file are only visible on the website and not when the file is opened via the desktop app. However, my issue is that now the docx file…
I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file. I click the link and i get an error screen with your annoying dog. wich only serves to make it more frustrating. nobody else is having that problem with the link so it is…
So I want to download videos from a shared file and all those videos were uploaded at 1080p and when I watch them from the browser I can change the quality to 720p and 480p, however when I try download the videos, they only download at max quality (1080p), is there a way I can download them at 720p?
I am trying to download an mp4 file to my iPhone and get the error "Couldn't Save, Sorry, this type of video cannot be saved to this device." I have removed the Dropbox app, restarted my phone and re-downloaded the app. No luck. I have also cleared the cash. Still no luck. Google has been no help. I'm sure I am not the…
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