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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when we share links. The "Continue with download only" button is easily missed, especially by older clients, making us look…
I am not understanding how I can find out details on when a file was created. For example I have uploaded 714 PDF files today to a Folder PDF_11_10. When I look at the folder ALL the files show a modified date of today. Is there a way to get the actual creation date of each file and NOT just upload date. I have followed…
Spoiler When I view "Online only" files in Adobe Bridge, thay automatically become "Local" files, even if I don't open them. That's very annoying. Is there a way to prevent that? Thanks 🙂
Someone shares a PDF file using the link. I clicked the link, and I was asked to register a Dropbox account to download the file. I am using my personal email to register this software. But I don't want the owner to know that it is me that have downloaded the file. I am concerned if the owner will know who is downloading…
Hi I have seen a number of posts about DropBox changing file dates to "date modified" which appears to be the date the file was uploaded to DropBox. This is weird because if you are just uploading and downloading files from one computer to another you want the original date to be retained. The date of the uploading is…
Hi everyone, im chating with IA and the app designed an excel and is trying to send it to me with a dropbox link. But when i click in the link it says that de link is wrong. Do you know if its possible what im trying to do? I cant solve it. (i tried with a lot of plataforms with same result) Thanks
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my…
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks which account I want to link with; I tell it. (I have a Personal Plus account). It briefly tells me, ‘working on it’ then jumps…
Hello Dropbox Community, I wanted to share a quick update that you can now play multi-audio tracks on dropbox.com videos! If your video files has multiple audio tracks attached, you can now switch between the various tracks through the settings icon and under multi-audio track. Say goodbye to the old days of switching to…
Hi everyone, I have been having difficulty opening my dropbox folders on my windows when I double left-click on folders. It usually takes about 10 to 15 seconds to open each folder. However, the weird thing is when I right-click on the same folders and select open in a tab or when I left click on the folders in quick…
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