Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Hello, after deselecting the last file or folder, I cannot open it, I have to click back, although zero things are selected, otherwise it will select it instead of opening it. It's just a little inconvenience. Another one: when uploading, a recent folder appears, but it doesn't show its name, so I can either know the…
iMac 2017 MacOS 11.7.10 (BigSur) Syncing "Up to date" Mac won't open "Online Only" files unless I right-click on them and select "Make Available Offline"
Folder tiles previewing images is distracting. Asked 2 yrs ago, no fix. No-brainer: show folder icon
Device (Dell precision 3551) Operating System (Windows 11,) Dropbox App Version (232.4.5988) My dropbox says it has sync issues but when I select show me the issues it just shows me a blank window. Not sure if that is related, I think I have always had that but wanted to add just in case. I have been finding recently that…
Device multiple Mac and PC devices Operating System/Browser (if using the web) multiples Dropbox App Version/Browser Version 232.4.5988 on Mac and PC What is the best way to turn off removing files from my hard drive on all my devices? I want all my files that I have checked in selective sync on all my Mac and PC devices.…
When I am offline, I can read all my files in a directory with the option to read offline, but not the .xlx and .docx documents. How do I fix that?
I upload a video onto Dropbox on my PC, and then try to download it from the Dropbox app on my iPhone 14 Pro Max. Whenever I try to download it, it loads for a bit, and then says “The file could not be loaded”. My WiFi is good, my phones storage isn’t full, and I’m uploading the videos as mp4 which has always worked in the…
I got a new M3 MBP and have been transferring everything over. On my old MBP 2015 I could use quick look to see what the files were both offline and online. On my new MBP when I do quick look it only gives me an icon. It doesn't show what is in the file or the photo. I really need to be able to see what is in these files.…
macOS Tahoe (beta 9) I just noticed that my Dropbox folder on my Mac is empty! When I log in to Dropbox online, all my files are still there though. I tried moving a file into the Dropbox folder on my Mac, and it shows up both online and locally. In other words, all my old Dropbox content is missing in Finder. Does anyone…
I've been using the app for many years on my windows laptop and had no issues. Just 2 days ago when I open my account it looked a new account with no files in it. I tried it several times with same results. The strange thing is I can see all my files when use my iphone or ipad but cannot add anything
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.