Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
My company has blocked Dropbox so I’m being forced to move to iCloud instead. This means I need to migrate anll my data/pictures etc to iCloud. Challenge is that the blocking is already done so I cannot download my content and then upload it to iCloud. I’m looking for a way to populate iCloud from my online Dropbox file…
Hi friends, Seldom Dropbox user here, however many of my clients often share their files via this platform. I've noticed that more often than not, large video files (10GB+) will fail without reason, usually when 70%ish complete. I currently have an urgent task that requires a 22GB file to be downloaded. I've tried dozens…
I’d like to backup the entire contents of my large Dropbox account to an external ****** drive. What is the best way to do this? Considerations: * I have a complex web of folders and files, some of which are online-only and not. I’d like to keep the current setting of which are online-only and which are not. Syncing down…
I use clip studio paint for work and I need to be able to see the thumbnails for the files to navigate them quickly. By default windows allows me to do this and it has been that way for years, as well as when looking at them in the file explorer for the program. Some ****** update went out for Dropbox recently, and how…
How do I stop Dropbox from Pulling Images from My uploaded files and displaying them?
I AM BEING TRANSFERRED. I WANT TO TRANSFER ALL MY FILES AND DOCUMENTS TO AN EXTERNAL ****** DRIVE. HOW DO I DO IT?
As a longtime Dropbox user, I am annoyed that the only PDF program that's given as an option to view PDFs is Adobe. I don't use or like Adobe PDF products. I use PDF Expert and would like to be able to make PDF Expert my default program for viewing PDFs. Please respond to let me know if this can be done.
Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I…
Please, how can I download images from my WhatsApp Business catalog link, using Dropbox? Thank you.
Hello! Long, long time Dropbox user, first time community poster. We noticed that a new "Team Paper Docs" folder appeared at the top level of our Dropbox team folder, in the middle of the night when nobody works. Looking at the forum, I'm guessing it's similar to the people who have seen "Migrated Paper Docs" folders…
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