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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
I previously submitted idea for Dropbox to offer option to open as a text file if it didn’t recognize the file extension. For a short time, I did get a dialog box offering to open as a text file. Worked very well, particularly for Arduino files .ino and .pde. It no longer works. As a programmer, there are an infinite…
Hi there, I've got a large file (115GB) on my online folders I'm trying to make available for offline access, but every time I try to get it, a pop-up comes up saying: Couldn’t communicate with a helper application. My device is a MacBook Pro 13" M2 2022 MacOS Sequoia v15.6.1 Latest version of Dropbox app (downloaded…
I have ( Data bank) stock of approx hundred residential floor plan in PDF format and JPG format on a drive Now I got a floor plan from a client ( Input) Do you have an application (AI) which will find a matching or similar floor plan from the drive ( Search Reslt)
Dear Dropbox Support, I am attempting to export my saved credentials from Dropbox Passwords before the October 28, 2025 shutdown deadline. However, I’ve encountered multiple blocking issues: * I’m locked out due to the 3-device limit on the free plan, despite using only authorized devices. * The Dropbox Passwords interface…
Device iMac Operating System/Browser (if using the web) macOS11.7.10 Dropbox App Version/Browser Version 231.4.5770 Question or Issue When working from my desktop (iMac) I cannot use the finder to open files that have recently been created and saved from my laptop. Files appear synched and have preview information: But an…
Hello, One of the reasons I use Dropbox is that as a graphic designer I need to store files on the cloud. I also like to use macOS for better optimization with my workflow, however I am now thinking two things: 1) either I switch back to Windows since the Dropbox integration is much smoother in my experience 2) switch to…
I had to remove Dropbox from my PC as I ran out of space. I am now stuck only using it online via a browser. I have yet to find a way to search by file name and not content - and I've found nothing recent online that tells me how to do it. I've even just read the information about Dash and it doesn't seem to do it either.…
Device Apple M1 Operating System/Browser (if using the web) Sequoia 15.6 (24G84) Dropbox App Version/Browser Version Version 1.5.3 (35) Question or Issue Lot of my page-files were transformed in folders (with the same the title of the original files plus ".page"). Inside of these folders there are jpg-files named…
Hello, I’ve been using Dropbox to host and embed audio files on external websites. The way I’ve been doing this is by changing the link format like this: Original link: [Removed as per Community Guidelines] Link I’ve been using (embed): [Removed as per Community Guidelines] I am not on a paid plan, and this method had been…
I uploaded some big files to Dropbox and installed a public link allowing download of them. When I sign out and pretend to be the public trying to download them it says they are too big to download and require transfer to a Dropbox account. If they're not to big to UPLOAD how can they be too big for the public to DOWNLOAD?…
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