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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
MacBook Pro, Sonoma 14.6.1. I am trying to transfer password to 1Password. I do NOT have an "export" option on either of my browsers or my iPhone
Hi. I've had to move all my files to my local/internal hard drive and use symlinks within dropbox to keep them backed up but now i cant access any of them remotely. The reason for moving them is because it was causing me all sorts of issues when running the files directly from within dropbox / file provider. Does anyone…
Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 234.4.5591 Question or Issue When trying to view thumbnails in Windows Explorer, I get generic thumbnails. Same as what was goin on in this thread (but now closed).…
In my Dropbox in one of my folders - I have documents. To the right of my document - is STATUS Some are blank -- I can get into this folder Some have a Cloud - I receive an error that states - Make sure Dropbox is runnong on your PC, then try again. Of course it is on my PC - I do not have issues with other documents. Some…
Device Thinkpad X1 Carbon 2016 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome: Version 140.0.7339.185 (Offizieller Build) (64-Bit) Edge: Version 140.0.3485.94 (Offizielles Build) (64-Bit) Description Many images (~30%) in my dropbox paper document are not loading anymore.…
Starting a few days ago, when you create a new document in Dropbox Paper and export it to Markdown, the images no longer appear. This happens because the images in the Markdown file are embedded using URLs that point to the domain paper-attachments.dropboxusercontent.com. The issue is that, as you can verify with any DNS…
I just upgraded my laptop to windows 11 after resisting for a long time. Now I cannot open any of my dropbox online-only files (especially .jpg and .pdf) and the system says it cannot access those files. If I make available offline, then the files open just fine. Please help. Device Dell XPS 13 Operating System/Browser (if…
Application Affected (Dropbox App) Device (Samsung Tab S8.) Operating System/Browser (if using the web) (Android 15, One UI 7.0.) Dropbox App Version (if using the app) (444.2.2) Question or Issue I have been having problems open pictures (jpg, png, etc) from the Dropbox app. I can see pictures listed in the app. When I…
When I share a file or folder and create a password-protected link, it would be great if, when someone opens it, they aren’t asked to log in or register — clicking the download button should simply download the file.
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