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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
I’ve been trying many times to open the excel sheet on my Dropbox app but to no avail. I even uninstall the Microsoft excel app as per other forums’ suggestions but the same problem persists. It says “Somthing went wrong and excel sheet can’t open.” I have attached the screenshot for your reference. I only have 1 email…
I Googled the question and followed the instructions to click on the 3-bar menu. I only see three options: List, Large List (selected), and grid. There is no option for "Available Offline". I want to reset some of the old files that I no longer need offline.
HI this morning , I can not use this url to download files on dropbox account how to solve this problem
Hello, after deselecting the last file or folder, I cannot open it, I have to click back, although zero things are selected, otherwise it will select it instead of opening it. It's just a little inconvenience. Another one: when uploading, a recent folder appears, but it doesn't show its name, so I can either know the…
iMac 2017 MacOS 11.7.10 (BigSur) Syncing "Up to date" Mac won't open "Online Only" files unless I right-click on them and select "Make Available Offline"
Folder tiles previewing images is distracting. Asked 2 yrs ago, no fix. No-brainer: show folder icon
Device (Dell precision 3551) Operating System (Windows 11,) Dropbox App Version (232.4.5988) My dropbox says it has sync issues but when I select show me the issues it just shows me a blank window. Not sure if that is related, I think I have always had that but wanted to add just in case. I have been finding recently that…
Device multiple Mac and PC devices Operating System/Browser (if using the web) multiples Dropbox App Version/Browser Version 232.4.5988 on Mac and PC What is the best way to turn off removing files from my hard drive on all my devices? I want all my files that I have checked in selective sync on all my Mac and PC devices.…
When I am offline, I can read all my files in a directory with the option to read offline, but not the .xlx and .docx documents. How do I fix that?
I upload a video onto Dropbox on my PC, and then try to download it from the Dropbox app on my iPhone 14 Pro Max. Whenever I try to download it, it loads for a bit, and then says “The file could not be loaded”. My WiFi is good, my phones storage isn’t full, and I’m uploading the videos as mp4 which has always worked in the…
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