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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Device: Xiaomi 12T Operating System/Browser (if using the web) Android Dropbox App Version/Browser Version Dropbox 442.2.2 Question or Issue A few days ago I couldn't open any excel or word file from Dropbox, like I did before. Dropbox shows this message: "example.xlsx is stored in an incompatible server location". How can…
I received a link to a Drop Box PDF file of Drawings. I want to download it as a PDF and edit it in Blue Beam software program and save the edited files to my computer. However, when I click on the sent link the program only gives me the ability to look at the file, not download it. I joined with a Drop Box professional…
I am suddenly not allowed to view my own files in dropbox paper. Im logged in, reinstalled dropbox paper twice, nothing works. Any help? Im using the free dropbox version, on my Android Phone. It starters yesterday when i was suddenly logged out for no reason. And logged in again,a and then its show the error i am not…
Hi. I am having trouble accessing the transcript feature in Dropbox. The Transcript button in the toolbar and the Transcript section in the sidebar are not visible on my end. I've already tried: Different browsers Incognito/private windows Refreshing and re-uploading But the transcript still isn't showing for any video. Is…
Operating System Windows 11 Dropbox App Version/Browser Version 232.4.5988 Question or Issue I put all my files on online only and usually I'm able to see the cloud icon on top of the files/folders here but I can't view them anymore after the latest update, is this a feature or bug?
I want to export my passwords. When I follow the instructions (How to use Dropbox Passwords - Dropbox Help), I get basically a blank page: As you can see, there is no "Preferences". If I sign out, it takes me to a sign in page, which brings me back to the above page. The instructions also mention the mobile app. When I go…
Device macbook pro Operating System/Browser (if using the web) sequoia 15.4.1 (24E263) Dropbox App Version (if using the app) paper in chrome browser - no version # given there Syncing Status n/a Trying to save older paper docs to PDF for archiving - have tried several time and the export to PDF keeps failing and telling…
As The title says I cannot upload files from my dropbox to my android to device. It keeps closing it will upload from my phone to my dropbox to my computer but wont upload a file to my device. I click a file to install to my device it just flashes then a pop up comes up saying files keep stopping APP INFO or CLOSE APP I…
I caught a post that was closed from 5 yrs ago now, discussing this - For comments on PDF files to be posted to the physical file (as comments used in Acrobat are saved), or an output option to the file, would be nice. Not having to have people log on to the web interface (or have to share files) in order to do so for…
Please change the way this view is in the pic attached. Two-thirds of the screen is wasted and valuable real estate is wasted by these buttons. How do you turn off or remove the following Search box, all 4 buttons (create, upload, create folder, transfer or copy) and "suggested" all of these take away space. I just want to…
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