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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why did I not get my referral reward from Dropbox? I referred my friends but you find their referral status marked as Ineligible, meaning neither party receives bonus space. Quick…
Dropbox Plan basic Device HP G9 Operating System/Browser (if using the web) Win10 Question or Issue I recently send a referral link to two friends, inviting them to join Dropbox. I know both of them never used (nor registered to) Dropbox, but both of them are now marked as "uneligible". I do believe this is not the case:…
Hi, i have the Dropbox free plan. I have had this account for a long time and was able to get additional free space by inviting people to join Dropbox. a few years back, after a huge change to Dropbox where free accounts were scaled back to 3 devices, i had to remove devices. I now have only 2 devices connected, but my…
Hi I have referred few friends to dropbox, but none of them are eligible. Please help to solve this. Thank you
macOS Tahoe 26.0.1 Question:— My account has 2.01 TB of storage - can I expect to be able to use more than 600 GB of storage? Two years ago I ran into a problem when trying to store more than 600 GB and was advised by a member of the Dropbox Help Team to keep within that limit for an optimum performance. I am now planning…
Sorry to have to raise a similar issue again. As promised, I am continuing to recommend Dropbox to my students and their parents, and now sending the referrals via my Referrals page. Today I recommended Dropbox to one of my students, while he was here with his laptop, so I could see and make sure that everything was done…
Question or Issue I've referred a friend and the status says Ineligible, please help rectify.
I just want to know, how big all the files together are. Even if there are other folders included in one main folder. So for example, when the Dropbox is nearly full, i can easily see, which one's the biggest one 😅
Hi Team, I’m writing to ask for help regarding the Dropbox referral program. I invited several of my company colleagues using my referral links, and each of them successfully: Registered a new Dropbox account via my link; Verified their email addresses; Installed and logged into the Dropbox desktop application. However, my…
I've invited a new member to Dropbox and created an account, but did not receive the Dropbox referral 500MB?
Afternoon, One of my referrals indicates as "ineligible" under my profile. Could Dropbox please contact me via email to discuss and rectify? Much appreciated
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