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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why did I not get my referral reward from Dropbox? I referred my friends but you find their referral status marked as Ineligible, meaning neither party receives bonus space. Quick…
macOS Tahoe 26.0.1 Question:— My account has 2.01 TB of storage - can I expect to be able to use more than 600 GB of storage? Two years ago I ran into a problem when trying to store more than 600 GB and was advised by a member of the Dropbox Help Team to keep within that limit for an optimum performance. I am now planning…
Sorry to have to raise a similar issue again. As promised, I am continuing to recommend Dropbox to my students and their parents, and now sending the referrals via my Referrals page. Today I recommended Dropbox to one of my students, while he was here with his laptop, so I could see and make sure that everything was done…
Question or Issue I've referred a friend and the status says Ineligible, please help rectify.
I just want to know, how big all the files together are. Even if there are other folders included in one main folder. So for example, when the Dropbox is nearly full, i can easily see, which one's the biggest one 😅
Hi Team, I’m writing to ask for help regarding the Dropbox referral program. I invited several of my company colleagues using my referral links, and each of them successfully: Registered a new Dropbox account via my link; Verified their email addresses; Installed and logged into the Dropbox desktop application. However, my…
I've invited a new member to Dropbox and created an account, but did not receive the Dropbox referral 500MB?
Afternoon, One of my referrals indicates as "ineligible" under my profile. Could Dropbox please contact me via email to discuss and rectify? Much appreciated
Hi I have referred two people to dropbox. One family member and one friend. One signed up in another country and another in a different household and different LAN. But their status show "ineligible" even after doing everything correct. Can this please be rectified to enable me to get the bonus storage for both people?…
I would like to know, why account was locked. After my storage allegedly got too full. I thought extortion was against the law. Forcing individuals to pay for a plan or they loss all their pictures of their babies and their legal documents. Won't make these individuals want to become clients. Now how can get my personal…
Hi Dropbox Team, I invited two of my colleagues to use Dropbox. Both of them are new users who had never installed Dropbox before. However, it seems that since we are working on the same LAN, the referral status shows as ineligible. This is quite discouraging, as I was hoping to invite more of my colleagues to use Dropbox…
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