The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
When using Dropbox on a desktop, the "Last Modified" column now displays messages such as "10 minutes ago," "22 hours ago," and "last month." I found having it show the actual dates and times to be more useful. Is there a way to change the format of the column back to the way it was?
I really feel like this should be incredibly simple and clear but I'm not getting it! On my work PC I have 2 dropbox accounts synced (my personal and my work account) . I want to fully remove my personal dropbox from the PC without deleting the files of course. I cannot find anything on the windows dropbox app that says…
The Dropbox taskbar button has disappeared recently (Win11 Pro), DB is running (syncing ok, processes running in task manager) and all icons are set to show in the taskbar so it's not a taskbar config issue. The only solution I've found suggested to this (other than the basic 'check your taskbar settings one) is…
Question or Issue Had to do a clean reinstall of Win11, then added Dropbox. Changed the settings not to load at startup. I prefer to manually sync. But when I return to computer in the morning, I see Dropbox is loaded on the machine and I am logged in. Is there a way to make sure that Dropbox only runs when I decide to use…
Device MacBook Air M1, 2020 Operating System/Browser (if using the web) Mac OS Tahoe 26.1 Dropbox App Version (if using the app) 237.4.5355 Dropbox Plan Plus Question or Issue I haven't been able to see thumbnails on offline only files since the OS upgrade to Sequoia 4 years ago. It appears like the solution to this…
Question or Issue trying to edit/change my personal email (in settings) but it says my email is not valid
Hello, I am sick of the torrent of emails and red badges reminding me that I just created a transfer, someone downloaded the transfer I sent them to download, or the transfer is expiring etc. I want to turn off all of these emails with a toggle in the app. The numerous other posts and requests about this issue (dating back…
Device OptoPlex 7090 Operating System Windows 11 Business Dropbox App Version (if using the app) Web Question or Issue New team member not receiving an invite email. Member data shows 13 Members and 1 invited. When I invited member one (1) license was available (we currently have 14 Advance licenses). The one (1) invited…
Question or Issue Personal and Client Dropbox management on one desktop
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