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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
Hi All my Dropbox cloud files are synching ony Android phone, eating away phone memory. Is there any way to sync only selected folders to phone?
Hi, I am trying to change me email to a gmail address, but the dialog when pressing 'Update email' sets a red ring around the 'new email' entry field and just has a small red cross below it with no error message and can't go any further. Has anyone come across this (I am on the free tier) Thanks, Ken
I keep getting the above message. However, my folders have been in place for years. Any idea why I'm getting this and what, if anything, I should do?
where can i find the Live chat on my account??
I downloaded Dropbox for Mac and it never asked me to login. The files and folders it is showing there are different from the online account I am logged into. I've looked up how to logout on a Mac but I'm not seeing what the instruction say (Click the Dropbox icon in your taskbar .....Click your avatar). Dropbox is in my…
Hi, im trying to edit my email account and get an error i do not understand and nothing is updated. help please... Thanx! Ronen
I have backup turn on for my documents folder --- how do I set the frequency for the backup to run?
Hi, please, how can I change language on my dropbox mobile app (iphone)? From the start the mobile app is in cyrillic. Of course I can change the language to English in Desktop/Web Dropbox, but on my mobile, there is no change. Even if I delete the cache in mobile app. Thank you!
Hi Dropbox community! My name is Justin, a PM on the Desktop experience team. I'm hoping to learn more about your experience with notifications: what's working, what isn't working, what notifications you'd like, which ones you don't. There has been a wealth of comments over the years on this topic and we want to begin…
I have two emails connected to one Dropbox however I seem to have been paying for two separate Dropbox accounts for years. I didn't realise until recently. I have tried every way possible to contact Dropbox but they don't seem to want to offer any support or even communication so I let one account laps in order that they…
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