The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
I have been getting email messages from Dropbox about my storage space being full. Yes, I know my space is full and can be deleted. The price for plans is too expensive. I have other cloud backup that is much less expensive. Can anybody please stop these annoying emails. It appears there are no online support chats to…
Hi, I know that a lot of people are annoyed by constant barrage of notification banners, but i face the reverse problem. I don't see dropbox notifications on my mac (its been so for a couple of years now, but i need this fixed now). I work on a lot of collaborative projects, so tese alerts are one way to nudge me to the…
I am the owner of a (free plan) Dropbox folder that is shared with others. I do not seem to have an 'admin console' on after the log in page. Is the admin console available for paid plans only?
How do we get to speak to a live human being at Dropbox?
I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available at the same time on my imac. I am logged in to my personal account, when I click on the icon in the top menu bar and then on…
The admin to our basic dropbox passed away. Thought I was new admin but I see no "admin console" when I log in. I want to add additional admins for obvious reasons. Is it possible we don't have an admin - we can all administrate?
I have 2 separate dropbox accounts, under two different emails, one I no longer use. How do I merge the 2 accounts so I only have to pay for one? Thanks, Ivan
I am trying to change my email by the common procedure, however it shows a red "X" (with no error message) and doesn't let me change my email address... My email account will be deleted in a few days and I will loose access to my Dropbox account.
Morning All I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder. This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out. Support were less then helpful and I…
Hi All my Dropbox cloud files are synching ony Android phone, eating away phone memory. Is there any way to sync only selected folders to phone?
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.