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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
This new version of Dropbox really has me confused! I was used to a simple relationship with it. I knew how to upload something to Dropbox and download it on another device elsewhere. That sort of thing. However, this new version has added this feature where pop-up/dropdown menus seem to be everywhere and appearing all the…
I am having an issue where I received the same notification email 54 times since 4 days ago. I am not sure if this is a bug with Dropbox or something else. Has anyone else experienced this?
I have been getting email messages from Dropbox about my storage space being full. Yes, I know my space is full and can be deleted. The price for plans is too expensive. I have other cloud backup that is much less expensive. Can anybody please stop these annoying emails. It appears there are no online support chats to…
Hi, I know that a lot of people are annoyed by constant barrage of notification banners, but i face the reverse problem. I don't see dropbox notifications on my mac (its been so for a couple of years now, but i need this fixed now). I work on a lot of collaborative projects, so tese alerts are one way to nudge me to the…
I am the owner of a (free plan) Dropbox folder that is shared with others. I do not seem to have an 'admin console' on after the log in page. Is the admin console available for paid plans only?
How do we get to speak to a live human being at Dropbox?
I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available at the same time on my imac. I am logged in to my personal account, when I click on the icon in the top menu bar and then on…
The admin to our basic dropbox passed away. Thought I was new admin but I see no "admin console" when I log in. I want to add additional admins for obvious reasons. Is it possible we don't have an admin - we can all administrate?
I have 2 separate dropbox accounts, under two different emails, one I no longer use. How do I merge the 2 accounts so I only have to pay for one? Thanks, Ivan
I am trying to change my email by the common procedure, however it shows a red "X" (with no error message) and doesn't let me change my email address... My email account will be deleted in a few days and I will loose access to my Dropbox account.
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