The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't link my personal and business Dropbox accounts If you're trying to connect two Dropbox accounts - such as a personal and a business account - but keep getting an error, these…
I have verified my email address multiple times and Dropbox will not let me share or copy a link and it keeps saying that I can't until my email address is verified. What can I do? I can't even chat with support because it says I have to verify my email address.
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any…
I have Dropbox on my Mac OS Sonoma. As soon as it was installed, my Screenshots disappeared from my Mac Desktop and appeared in Dropbox. How can I stop this? I do NOT want my screenshots in Dropbox. They need to be on my Mac desktop. Thanks for any help--as a last resort I will just get rid of Dropbox from my Mac if there…
I wish to change some settings. When I click on either the dropbox icon (either right click or left click, I expect to see some dialog box where I can changes settings. Instead I see Windows explorer showing the cache directory of the applications. How can I get to the dropbox settings dialog box if I cannot access it this…
How do you stop the requests. I have clicked the update tab several times but the requests keep coming.
I'm trying to change the syncing settings, but I can't seem to find the Preferences or open the Desktop App. I've downloaded Dropox (and I tried to do it again but the website said it was already installed) but any time I open the app it only opens the File Explorer. I've gathered there are a lot of settings I can manage…
Notifications are all off and yet one category hounds me. A while back I have automated a folder like the Camera folder where files get renamed (screenshot folder) and, as a result, I have a tidy screenshot folder. 10/10. But ever since, a wild notification hounds me, and it annoys me enough that I have to dismiss it. On…
Hello, I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ). My browser: Firefox 115.2.1esr (64-bit) Operating system: Ubuntu 20.04 LTS It should be noted that it worked at the beginning and then suddenly no longer. -bi3mw-
Is it just for me that ever since the latest update, nothing ever shows up in recent activity?
In windows, now, a preview of a screenshot pops up in the right hand corner. I do not want this. In invites me to paste, edit, or delete the screenshot. The only thing I want is for the screenshot to save to my drive. I want the ability to paste the screenshot minutes later, like normal. Now, with this dropbox tool, if I…
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