The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
How do you stop the requests. I have clicked the update tab several times but the requests keep coming.
I'm trying to change the syncing settings, but I can't seem to find the Preferences or open the Desktop App. I've downloaded Dropox (and I tried to do it again but the website said it was already installed) but any time I open the app it only opens the File Explorer. I've gathered there are a lot of settings I can manage…
Notifications are all off and yet one category hounds me. A while back I have automated a folder like the Camera folder where files get renamed (screenshot folder) and, as a result, I have a tidy screenshot folder. 10/10. But ever since, a wild notification hounds me, and it annoys me enough that I have to dismiss it. On…
Hello, I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ). My browser: Firefox 115.2.1esr (64-bit) Operating system: Ubuntu 20.04 LTS It should be noted that it worked at the beginning and then suddenly no longer. -bi3mw-
Is it just for me that ever since the latest update, nothing ever shows up in recent activity?
In windows, now, a preview of a screenshot pops up in the right hand corner. I do not want this. In invites me to paste, edit, or delete the screenshot. The only thing I want is for the screenshot to save to my drive. I want the ability to paste the screenshot minutes later, like normal. Now, with this dropbox tool, if I…
I see that, under selective sync in settings, I can check all folders - but, if I add a folder, will it start syncing? If not, is there a way to turn OFF selective sync and instead opt for FULL synching? (I just noticed that I thought I had no files in a folder but I actually DID, because I was not synching all the…
I am unable to change the name of a device (an iPad) that appears in the online Security panel of my account. On the iPad I delinked the device from my Dropbox account, then confirmed that it disappeared from the device list in the online Security panel. Then on the iPad I changed the device name using the prescribed…
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY…
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