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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't link my personal and business Dropbox accounts If you're trying to connect two Dropbox accounts - such as a personal and a business account - but keep getting an error, these…
I'm new and I've seen that when changes are made to a Paper doc that the text of the changes are sent via email in as EXPOSED manner (like a screenshot). Can I prevent that from happening (permission / security / notification setting) for all collaborators of that document?
Every morning I wake up to a ton of emails about old files I've sent to clients 6 months ago using Dropbox Transfer. I wish there was some way of disabling it because I don't need to know anything about files that old.
Hi there! I want to propose a function to allow users who do not need higher capacity or collaboration functionalities to turn off plan upgrade notifications.
Dropbox recently implemented a feature that allows you to open Windows Explorer in the folder where the file is located when you click on a link to a file in your Dropbox. I have enabled this behavior as automatic, but I want to return to the default behavior and I can't find a way to disable this feature.
I am using iPhone 16 Pro IOS 18.5 with Dropbox app installed Please confirm: what are the settings so that I get a notifications when a file is moved out of Dropbox or saved?
A few days ago, on my Win 11 PC, I started getting Dropbox notifications multiple times a minute. There were small information boxes that appeared for a while. I think that I changed a setting to stop the boxes, but still the annoying tone keeps sounding! I clicked on the icon in the system tray and clicked "pause…
All of a sudden I received a "your file request was closed" on 5 folders that were deleted over 5 years ago. Does anyone know what is going on? I currently do not use the file request option, and have not for over 5 years. The notification listed folders I did make, but deleted in 2017.
I have 2 different accounts. On my Pc I'm signed in one of them and im trying to link the second as well. I went to preferences and tryed to link another account but it is giving me an error each time. I'm sure the other account is just on 2 other divices so i don't know what is the problem. Thanks in advance Jason
So I started working for a new company. They asked me to create a new dropbox account. I was supposed to make a personal account and then join the company dropbox. But I made a business account and then joined the company dropbox. and now, my trial is ending at the end of this month. Dropbox is keep asking for my billing…
I need to change email address on one device
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