The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't link my personal and business Dropbox accounts If you're trying to connect two Dropbox accounts - such as a personal and a business account - but keep getting an error, these…
I am using iPhone 16 Pro IOS 18.5 with Dropbox app installed Please confirm: what are the settings so that I get a notifications when a file is moved out of Dropbox or saved?
A few days ago, on my Win 11 PC, I started getting Dropbox notifications multiple times a minute. There were small information boxes that appeared for a while. I think that I changed a setting to stop the boxes, but still the annoying tone keeps sounding! I clicked on the icon in the system tray and clicked "pause…
All of a sudden I received a "your file request was closed" on 5 folders that were deleted over 5 years ago. Does anyone know what is going on? I currently do not use the file request option, and have not for over 5 years. The notification listed folders I did make, but deleted in 2017.
I have 2 different accounts. On my Pc I'm signed in one of them and im trying to link the second as well. I went to preferences and tryed to link another account but it is giving me an error each time. I'm sure the other account is just on 2 other divices so i don't know what is the problem. Thanks in advance Jason
I need to change email address on one device
A new update of Dropbox was pushed to me today. It added a new set of options related to screenshots. Show quick action after screenshot... I dislike this, I preferred just getting the notification, but at least I can turn this off. When Screenshot is ready... "Copy link to clipboard" or "Copy Picture to clipboard" I…
I am unable to update my email address because the link from Drop Box does not arrive. I have checked the Spam folders. I have tested that the email address receives from other senders. Drop Box sent me several other mails congratulating me on joining this Support Forum. Which would be hilarious if it weren't that I am…
After getting a very inadequate response from DropBox, I am seeking help from the community. After my computer restarted after uploading some windows 10 changes, I ended up with a splash screen for DropBox. Clinking on it, I found that I had loaded in another DropBox application which had no files and only the starter file…
Newbie here. My dearest tech gal friend Karen (BFF too genetic) who used to help me through these dilemmas passed during Covid but I do try to carry on as she taught me. Learning and searching and stretching my boundaries. Little over a week ago my 3 year old HP Envy hit be with that dreaded blue screen of death. I fought…
I have been seriously confused by the buttons on the "Preferences" menu and elsewhere. Nothing says whether the button that is a black dot on a white slide means on or what a white button on a black background means. There should be text that says "on" and "off" when the button dot is slid one way or the others.
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