Find answers to your questions about Dropbox account security and permissions.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Not receiving password reset email from Dropbox Reset link not arriving when attempting password recovery. Quick Guide * Check spam/junk. * Confirm email address entered correctly. *…
I have Basic Dropbox on my Mac and used it for multiple years. I'm trying to set up IOS Dropbox on my iPhone 16, but not receiving security code. I've looked in my email main and spam folders and no email or message on the Mac. Please help.
I received an email containing this -is this legit or is it a clever scam?
Questions about receiving an email "via dropbox" with a sender ID of no-reply@dropbox.com. I received an email with a current "send" date and time with instructions to open a pdf document, delivered with this email. It required a sign-in and password from my email account to see the document. The strange part is the…
Device: Lenovo T16 Operating System/Browser: Windows - All browsers: Chrome, Edge and Firefox Dropbox Plan: Plus Question or Issue When I enter my .edu email and password (which are correct) the screen just simply doesn't move. Initially I was getting an email to enter a 6 digit verification code but there was nowhere on…
Hello. Im looking for help. I cant access to my dropbox accout. I delated my gmail account long time ago. [email removed as per Community Guidelines] But my icloud account is register as the same email [email removed as per Community Guidelines], and I have access to my icloud account. Is there any chances to enter my…
Please help me. I have email address and password. Each time I try to login it sends access code to email that no longer exists and I do not longer have access to. How can I get logged in?
java, did you get an answer to your issue. can you login to dropbox eventually? Ihave the same phone verification problem. I don’t have backup code, no connected device. Tried very thing including norecognido mode. Still can‘t login……
i am a paying user and the amount of freaking popups every single time i login is ridiculous.. who thinks that people want this many popups? its like some kind of piracy movie website.. what terrible design, PLEASE REMOVE ALL THE POPUPS PLEASE REMOVE ALL THE POPUPS
Dropbox Plan - Plus, Personal Account Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? iPhone, Macbook Pro Question or Issue I have had a dropbox account at least 5-10 years if not more. Recently a non-profit group that I was associated with experimented…
Is there a reason you won't offer end-to-end encryption for non-business customers? It's the only thing making me look at other cloud storage providers now.
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