Find answers to your questions about Dropbox account security and permissions.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Not receiving password reset email from Dropbox Reset link not arriving when attempting password recovery. Quick Guide * Check spam/junk. * Confirm email address entered correctly. *…
java, did you get an answer to your issue. can you login to dropbox eventually? Ihave the same phone verification problem. I don’t have backup code, no connected device. Tried very thing including norecognido mode. Still can‘t login……
i am a paying user and the amount of freaking popups every single time i login is ridiculous.. who thinks that people want this many popups? its like some kind of piracy movie website.. what terrible design, PLEASE REMOVE ALL THE POPUPS PLEASE REMOVE ALL THE POPUPS
Dropbox Plan - Plus, Personal Account Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? iPhone, Macbook Pro Question or Issue I have had a dropbox account at least 5-10 years if not more. Recently a non-profit group that I was associated with experimented…
Is there a reason you won't offer end-to-end encryption for non-business customers? It's the only thing making me look at other cloud storage providers now.
Dropbox Plan Business Are you a Team Member or Admin? Admin (but just a business owner...not very tech savvy) Do you have access to the email linked to the account? yes Are there any devices connected to your Dropbox account? All employee laptops are connected to the account and they all have the relevant shared folder…
I need to delete a member in a group. How do I do ths?
Question or Issue I received a new phone and can't get into DB because it says I have to unlink some devices. I can't find where my devices are set up and I have been using DB on my old phone. I did uninstall the DB on my old phone. As far as I know I only have DB on my computer (I have another older computer) and phone.…
my dropbox has ben hack, all files is gone. in my PC the file is chage offline files into cloud file automaticly. ini dropbox web its dissapear all, but the uses of storage idicated there is my files. how can i back or recover my files? we can see, that there is space used to save my files but i can't access.
Ive been using Dropbox to run my subscription business for 7+ years. Yesterday, I inadvertently clicked on a link thinking it was a shared folder with a client. I have now joined their team, and my acvpunt has merged with theirs. They have ALL my business/tax information and client files. Ive tried to contact them to no…
Hello everyone, I'm integrating Dropbox (as the Service Provider) with our internal IdP using SAML SSO and would like to confirm a few things: * Does Dropbox support using a self-signed certificate on the IdP side for signing SAML Assertions or for the certificate uploaded in metadata? * If self-signed certificates are…
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