Find answers to your questions about Dropbox account security and permissions.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Not receiving password reset email from Dropbox Reset link not arriving when attempting password recovery. Quick Guide * Check spam/junk. * Confirm email address entered correctly. *…
Recently, I need to use my university email to creat an account, but the system shows it is not allowed. So how can I solve this problem to get an account based on my Asu.edu Email?
Hi I want to set a folder to be online-only files for one of team group, but offline files for another group when they install Dropbox desktop app on their Windows computers. is this possible in DropBox business? Thanks Charles
Hi! I was not able to log into my Dropbox account on my mobile browser. I am positive I typed it in correctly. I was able to change it on my PC browser but it is still saying my new password is incorrect. What should I do? Is Dropbox experiencing any issues?
I have Basic Dropbox on my Mac and used it for multiple years. I'm trying to set up IOS Dropbox on my iPhone 16, but not receiving security code. I've looked in my email main and spam folders and no email or message on the Mac. Please help.
I received an email containing this -is this legit or is it a clever scam?
Questions about receiving an email "via dropbox" with a sender ID of no-reply@dropbox.com. I received an email with a current "send" date and time with instructions to open a pdf document, delivered with this email. It required a sign-in and password from my email account to see the document. The strange part is the…
Device: Lenovo T16 Operating System/Browser: Windows - All browsers: Chrome, Edge and Firefox Dropbox Plan: Plus Question or Issue When I enter my .edu email and password (which are correct) the screen just simply doesn't move. Initially I was getting an email to enter a 6 digit verification code but there was nowhere on…
Hello. Im looking for help. I cant access to my dropbox accout. I delated my gmail account long time ago. [email removed as per Community Guidelines] But my icloud account is register as the same email [email removed as per Community Guidelines], and I have access to my icloud account. Is there any chances to enter my…
Please help me. I have email address and password. Each time I try to login it sends access code to email that no longer exists and I do not longer have access to. How can I get logged in?
java, did you get an answer to your issue. can you login to dropbox eventually? Ihave the same phone verification problem. I don’t have backup code, no connected device. Tried very thing including norecognido mode. Still can‘t login……
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