Find answers to your questions about Dropbox account security and permissions.
After verifying a domain, is there a way to see the account name/email of each unmanaged user account?
I received an email this morning that someone logged into my Dropbox account. I was incredibly disappointed that I can't see the history of successful sign ins like I can on every other important site I use. I don't store anything important in Dropbox, but my password was auto-generated by my browser's password manager and…
My organization is a new Business subscription user. I have started to send invitations to staff to access DropBox. They accept the invitation but they are not converted from "invited" to "active" status, even after 4 days. They are also not being asked to setup a password, etc. when they accept the invite. Is there…
Hi, I recently downloaded a music production plugin on my MacBook M1 Pro, and the ‘/Library/Application Support/Synapse Audio’ folder (which contains the plugin's presets) isn't syncing with Dropbox. First of all, I don't understand why I need to sync files in the Library folder, since the backup I have set up on my Mac…
I'm getting mail that says my credit card is going to expire and I'll lose, I think it's "Dropbox plus". I never had that as far as I know. Scam using Dropbox?
On Sambung S8 phone, Samsung browser, tried to log in to Dropbox free, basic account using email address & password. Two factor authentication sent me email with 6 digit authentication code. Opened gmail to get code, memorized code, then returned to Samsung browser to enter the code. When I clicked on browser, it cleared…
I just upgraded my Android phone and I can't access the files in the app. I have a premium account and I went through and unlinked past devices but I still can't access it. I've been logging using Google. I clicked on the email that I got that verify it was me trying to log in but I still can't access my account. No matter…
how to reset 2fa
I use Dropbox for my work. I hope you can help me join my two Dropbox accounts. By mistake, a long time ago, I created 2 Dropbox accounts. On the 2nd of February, I paid $184 for an international Dropbox I have another Dropbox account which is linked to another email, and I am getting reminders that I need to pay or some…
I have exactly the same problem as described in this thread. https://www.dropboxforum.com/discussions/101001020/dropbox-website-is-stuck-loading-when-i-try-to-login/786004 However, I didn’t find a solution there. Could you please tell me how to log into my account on a new device? Why does the authorization work without…
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