nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Pinned Post

Recent Discussions

My payment failed and now there's nothing in my account.
I had a plusplan but the payment failed and now there's nothing in my account. If I pay again, do I get my files back? I need that guaranteed before I pay - how can I find out?
How can I upgrade to the Dropbox Extra plan?
I'm currently using Dropbox Extra Plan and my partner really interested to have one. Is it possible upon request? By the way we are from Malaysia and I did received this offer. The plus plan is just too much (2TB) more than the capacity of the hard drive but having free version + referral program is kinda limited (30GB++)
Pop-up notification for more storage, is not going away.
I am constantly receiving pop-up ads from Dropbox that have no option for me to opt-out or even close out the ad. It is extremely annoying and takes up a lot of my time. How do I eliminate this nuisance?
For the past 12 months, I've been paying for what I thought was the Plus storage
n/a
I need to cancel a subscription for an account I can no longer access
I need to cancel my subscription as my dropbox was tied to an email address from an old employer. I can't get assistance from anything online with dropbox. I am just directed to have a password reset and directed to that origiaonl email account, which I no longer have access to. I have tried several tickets with dropbox,…
When will it be possible to add more space to a Dropbox Family plan?
Question or Issue When will it be possible to add more space to a Dropbox Family plan?
How can I switch from a Family plan to a Standard account for teams?
Dropbox Plan Family Payment Method Card How did you upgrade? Direct from website Question or Issue As I would like to join a different family plan, how do I first change my current family plan to another standard plan? My family plan just renewed a couple of months ago.
How can I apply the discount for 3 free months of Plus to my upgrade?
I am using a macbook pro (OS Monterey - 12.7.5 I am looking into upgrading my from my free acount to dropbox plus. Dropbox offers 3 months free off the monthly subsciption (£7.99) when paid annually. However the amount to be paid is £95.88 (= 12 x £7.99). How can I redeem the offer? My account has been suspended for…
My Dropbox Professional free trial hasn't begun?
Dropbox Plan Professional Payment Method Credit card How did you upgrade? Directly through the Dropbox website Question or Issue Hi, I purchased a Professional plan, entered my card details to receive the 30 day free trial. Shortly after purchasing I cancelled the plan, however I was expecting my trial to last until the…
Who can I contact about a refund for charges from Formswift I've been charged over $740.
-

Welcome!

It looks like you're new here. Sign in or register to get started.

Top Members

Mark 400

Help

Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.

Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.

Support Hub

See available support options based on your plan including email, live chat and phone support.