This is a space for developers to get information and support for the Dropbox Sign API. Find answers to your questions, troubleshoot issues, and connect with others building with the Dropbox Sign API.
Hi there! I'm Angie, and I'm part of the Dropbox Customer Success team. I'll be spending more time here in the Dropbox Sign API community, and I wanted to take a moment to introduce myself. 🙋♀️ Whether you're integrating our Dropbox Sign API into your application, troubleshooting an issue, exploring new functionality, or…
Hi everyone! We're excited to share that the Dropbox Sign and Fax API documentation has moved to a new developer documentation platform designed to make it easier to find answers, understand API behavior, leverage AI, and build with confidence. This new experience introduces several improvements for developers working with…
We intend to use the API for Sign but am not sure where we should create the templates.
Hello. Is it possible to create a multi-signer signature request where: * Signer 1 uses the "embedded" signature flow * Signer 2 uses the "non-embedded" signature flow I've gone through both the "embedded" and "non-embedded" workflows (in API docs) separately, but I'm unclear how I could combine these two flows for a…
Hi everyone, Over the past few years, Community members have shared feedback, ideas, and questions that help shape how this community supports you. We’ve been listening closely, and as a result, we’ll soon be moving the Dropbox Community to a new platform designed to deliver a better, more seamless experience. 😍 We’re just…
Question or Issue I am a company that wants to send a request a signature embedded in my website, but the requester_email_address should be each request a different email for each request, but it should be under the same company. How can I do it without opening a user account for all my users?
Hi, we want to start using the auto expiration feature on Dropbox sign but for some reason the /unclaimed_draft/create_embedded_with_template endpoint does not include the parameter for this setting. We noted that the template endpoint is not one of the listed endpoint on the expiration feature page. Question 1: Will this…
We use embedded templates in our web app to create templates. However, when we receive the callback in our Java application, the TemplateResponseDocumentFormFieldDateSigned object does not include metadata values such as font family, font size, and date format. Secondly, when we create a signature request using the…
Im working on a lwc where id like to embed a signing process in iframe, I was able to successfully retrieve sign URL, but when I try to use it on iframe I got following error, at which step do I need to set my client id? So far I used this with client id in request body String apiUrl =…
Hi, I have integration with Dropbox Sign API (earlier HelloSign) that downloads documents after they were signed. I am downloading a zip file, and I would like to save them with different names based on the template they were created with. Is there a way to identify which documents were created from which template? (Right…
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