Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
I installed Dropbox and synced my files on my Macbook about 2 years ago. I recently deleted the application, which deleted my downloads folder on my Macbook. There is nothing in my recently deleted folder on my Dropbox account. I really need help restoring it. I am a student. Rant: It is absolutely ridiculous that this can…
How do I remove my Dropbox files from an old employer's computer and remove so that it will no longer link to my files and will not affect my files on my personal computer? Thank you very much!
On August 14th I was trying to free up some space on my work computer. I apparently deleted a folder from my dropbox that had a TON of files in it. That folder nor any of its content appears in my deleted files. Any idea how I can find them and restore them? It has been less than 30 days.
When I'm logged into my own Dropbox account through the website, I am not able to select multiple photos while holding in shift. I am very familiar with the shortcut keys and use them all the time. For the past few days I have not been able to do this. Every time I click on a photo and hold in shift key: I click the next…
I received the notice below. It seems that 10 days ago, a lot of files were deleted, but I didn't delete anything. Why did I receive this? Hi MrMisterman1, You recently deleted 36438 files from your Dropbox account. If you want these files back, you can still restore them until 11/2/2025. After that, they’ll be permanently…
Hello, One of my main folders on my Dropbox just disappeared in my finder. It is there, because I checked it in my browser. But I work from my finder, bcuae I use Photoshop/Illustrator/After Effects etc. For some crazy reason, my Dropbox says it is syncing 46,254 files: I can not call anybody or start a chat. I can not…
Hello all. I'm a music producer and I work between two different Mac computers (a Mac mini desktop setup and a MacBook Pro for when I'm on the go). I'm currently using a folder inside of Dropbox to store all of my DAW song files (DAW stands for "Digital Audio Workstation"; it is the software I use to produce my music and…
How can I have change th order of the folder in left menu to have a specific folder on top
I mistakenly deleted the D:Data drive from Windows File Explorer and lost all of my Dropbox folders and files. I thought a D drive would be an external drive and that all of my files would still be in the DB cloud. But no, they're all gone but worse than that, they did not go to the Deleted folder, they just disappeared,…
Hi all, As many of us, I have photo that I wouldn't want to show in my gallery, but that I need to store for documentation. Is there a way to do it? Thank you in advance
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