Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't delete an old Dropbox Backup If an old computer or external drive backup is still using your Dropbox storage and you can't find the option to delete it, these steps can help…
Dear all, Today is discovered that a shared folder I was using togehter with my wife vanished. Looking through the event page, I see an entry for November 18th,sataing "You have removedyour own access to the folder". Now, for my wife, I find the same message, even hough she is the owner of that folder. Nothing is shown in…
Trying to access some old files I deleted from my DropBox. Here's what I'm up against. I had a warning on my account that I exceeded my limit, because of a large share of projects files. I took a couple days to save and download my important files and then deleted them from my DropBox, hoping to save on space.…
Hi all, I received a very legit-looking email from a colleague (it was from her exact email address, signed off how she would do etc) which had a PDF attached for me to view. When I clicked on the attachment (via my iPhone), it opened my Dropbox app but turned into a Word doc on there (see attached computer screenshot).…
Dropbox is deleting files in seconds after both upload and restoring the files once they're deleted. There are numerous threads about this but they either say it can't happen, it is, or its user error. I don't have any other access locations active and the deletion is happening in seconds and has done so repeatedly.
I am currently using a package for 5 members. Currently, one of our members has a virus on his computer, so all the files in a folder were deleted, which we forgot to restore more than 2 months ago. Is there any way for us to restore it on the system? Again, thank you to anyone who offers some assistance.
My account got inactive and i really need it, can someone help me please
I need to know specifically how to organize photos and videos in the CAMERA UPLOAD folder. If for example i create a VIDEO folder in the CAMERA UPLOADS folder while on my DESKTOP PC and then move all movie extensions to it, will that sync so that my ONLINE Dropbox copy of CAMERA UPLOADS looks the same (would both now have…
Please can someone give me instructions on how to delete duplicates
I'd first like to say in advance, thank you to anyone who posts here and is willing to lend a hand. 2nd I'd like to make it clear automation has never worked for me. All the other messages I've seen here regarding automation have to do with the fact it has stopped working, or it partially works. It's never worked at all…
I have the basic dropbox on two computers - say Desktop and Laptop. Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously deleted or modified and a sync operation up to the max memory allowed in basic account has occured (dropbox stopped sync as…
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