Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
I want to revert to a version of a file from a couple of days ago, so i have signed up to Dropbox Plus to get the Rewind feature, but I don't seem to be able to see any changes before the time I bought Dropbox Plus. Is that to be expected?
Hello! I logged into dropbox yesterday, both from my browser and from the desktop app, and all edits or new files and folders from the past few years are missing. I can still see documents and folders from when I started my Dropbox account in 2009 through 2021. I did not delete anything. A month ago I accessed several…
If I delete my photos from my computer or phone, will it delete them from my dropbox as well? My account will still be active . . . Thx ?
Hello - Recently, I reset my computer to factory settings due to a suspicion of hacking. As a result, I had to format my drives, including one that was linked to Dropbox. Before the reset, I checked and believed that the files on this drive had been backed up to Dropbox. However, upon looking today, it appears I have lost…
I recently got a new iPad because my old iPad broke, I synced everything but for some reason ibis pains won't sync between the iPads. I remember a month ago I used this to sync my artwork between my phone and iPad but I deleted the files afterwords. Is if possible for you to restore those files for me? Thank you
Dear Folks, I have deleted all my files after some incident. Now I want all those files back. Any method to recover? I deleted nearly March 2021.
Quite a few years ago I visited South America and had the most amazing time of my life. I discovered my love for photography there and I had thousands of cherished photos on dropbox. Finances haven't been great over the last couple of years, and I couldn't justify or afford to keep my dropbox account, so I tried to…
How to change phone number on pdf resume in dropbox
I am the owner of my Dropbox account and don't share with anyone. I use dropbox only to keep important files safe and to update any important information. I have always been able to delete files or folders without any problems. Today, for the first time, Dropbox deletes a file or folder initially, but after a few seconds…
It's 2024, is there still no way to unzip a file within BOX? Must I still unzip all my files on my local computer, then upload to box? Like other services, can't I upload a zip file (which may be nested) and just unzip it on Box?
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.