Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
Since having iPhone 16 I can’t find the keyboard to do a search in dropbox
Hi, I want to use the new tagging feature to tag my hundreds of photos. I’ve heard you can only tag and search tags on Dropbox.com. Are there any plans to make tags searchable with an iPhone? And why is there little to no information anywhere online about this tagging feature? And also as it relates to iPhone? Also, why…
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I downloaded all the files that are stored on my account (resulting in copies of the original files) and the moved the files from…
Hi I recently upgraded dropbox to 3T because I couldn't access any of my files, I assumed it was because of being over the limit. Any advice on how i can view my files
Is it possible to recover files that I replaced from a folder?
I switched to a new phone and had trouble logging in to my account. When I did get logged in on the mobile app, there are no folders or files. I hadn't logged on to dropbox for a while, and I see in other posts that they will delete your files if you don't log in for a year - but that you'll get email notices. I don't have…
HELPPPP😩 I was looking to see if anyone could offer any help. I was trying to delete a trial period and managed to delete the full dropbox account. This has years of files... i cant contact dropbox to recover any of these documents. Can anyone help?? Tracy
I am getting the 'There are too many files in this request. Please try with fewer files' when trying to delete some folders. I have turned off the desktop app and the issue still persists. How can I get support for this?
Hi everyone, I'm having a strangely annoying thing go on today with Dropbox on Chrome. I didn't have it yesterday. First I can't display files sent to me via a Dropbox link on Chrome. The link displays as a Jpeg of the first slide and that's it (no dropbox menu or anything). I could display the file sent opening an…
I am unable to restore deleted files. I go into the deleted files folder and select folders deleted in late September (less than 30 days ago), select "Restore" and the system says they are restoring, then confirms they are restored, but on refreshing they are back in deleted files and not in their original places. I have…
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