Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
Buonasera, ho un problema. Ho cancellato per sbaglio il mio account aperto da più di 10 anni [Informazioni personali rimosse secondo le linee guida della comunità]. Lì avevo guadagnato più di 6 gb. Ho cancellato per sbaglio perchè volevo cancellare l’account dell’app password, ed invece mi ha cancellato tutto. Ho ricreato…
Hi, I have a Backup set up for a PC that no longer exists. I cannot delete the backup. The help says to login, goto settings-security tab, select the device to log it out, so the backup can be deleted. The device does not exist in my list. The instructions make sense but there appears to be something wrong. If there is…
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do.…
Hello all. Will try to keep this brief. *I have a 2024 Dropbox folder for photos. *I am taking photos on a camera (because I want to) then once a week, copy the photos into the dropbox folder. *I have the sort set up to 'date order'. *Quite often I want to change the order of the photos within the Dropbox folder and/or add…
Hi there, Please help me to recover my data. I would like to upgrade to any level if you can support me... I am Japanese but trying in English because I have seen all the message in English so please forgive my language. I was gonna update my plan but I did not do it because I thought what If I do upgrade and that cause…
i have a dropbox cache which i can see because i have hidden files viewable on my computer running win11. i need to recover these files locally because my original dropbox account is no longer active after not being able to manage it due to extended hospitalization. dropbox support stated i had enough time to respond to…
Two copies dropbox on different drives same machine would like to delete one
When I click on the link I usually do, my Dropbox comes up empty. It seems to be asking me to start anew. None of my files are there and I have had many files over the years. I pay $100 a year for Dropbox and don't know what happened.
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The…
Is it possible to learn Dropbox what is on images in a familiar way iPhone Photos....something like 1. Provide a photo of John Doe 2. Tag John Doe in the photo 3. Search for all images who have John Doe on it.
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