Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The…
Is it possible to learn Dropbox what is on images in a familiar way iPhone Photos....something like 1. Provide a photo of John Doe 2. Tag John Doe in the photo 3. Search for all images who have John Doe on it.
Help! A couple of weeks ago, I uploaded some new documents to a new folder and also deleted some documents from an old folder. I had not used the account for about four years. Now when I log in, there is nothing there anymore, but some start-up instructions and a couple of invitations to shared folders (that I don´t recall…
How do I retrieve my pics and Vids. Haven't logged into Dropbox in awhile went to get a Pic and all of my vids and pics from years are gone. How do I retrieve them.
One file, docx., in a Dropbox directory - and only that file - appears as "only-read file" when I open it in Dropbox app for Android. Instead I can modify it without problems when I use the app on Windows 10 PC. I have copied the file from Dropbox to my PC, deleted it on Dropbox and uploaded it again: nothing changed. I…
I have uninstalled DB, but cannot seem to remove from my current device!!! (File explorer) and no option to delete.
Someone deleted over 20,000 files of my account and I can´t idenitfy who it is. If possible, I´d like to track the device activity, I need to know when it logged in and other information that helps me identify the responsible.
Hi, I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone Is there any chance to get them back? The files are nowhere to be found
Text jumping to huge font and requiring me to open anew with MS Word
Can I recovered my account? My account was deleted for inactivity, and I loss my documents, what can I do to recovered it?
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