Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
I'd first like to say in advance, thank you to anyone who posts here and is willing to lend a hand. 2nd I'd like to make it clear automation has never worked for me. All the other messages I've seen here regarding automation have to do with the fact it has stopped working, or it partially works. It's never worked at all…
I have the basic dropbox on two computers - say Desktop and Laptop. Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously deleted or modified and a sync operation up to the max memory allowed in basic account has occured (dropbox stopped sync as…
I get this error when trying to permanently delete a folder in my trash. I checked, as suggested in the other discussion about this, and the folder is not shared (this was the problem in the other discussion). In fact, I am the only user on my account and have zero shared folders. I believe the problem is because the large…
Hi, I experienced the oddest situation. Thursday 11.7.24 I opened and worked on 3 excel files which I work on EVERY month. Saved them all of course when finished. Today 2 days later 11.9.24 I go to pull one up and whaaaat? All 3 files have May 2014 dates and data that only goes through April. These files have been saved…
hello, i'm having a trouble with file editing and modifying issue i can edit my word file when i use dropbox with desktop and laptop computer however, when i use dropbox with smartphone, i cannot edit or modify my word file. therefore, i only see word file contents when i use smartphone. even if i want to edit it. i use…
Here is the reason I ask: I have about 10k files in my Dropbox (on web). I am currently syncing with a computer (on desktop), but it says the status is downloading about 800k files. My only guess, is it is some how syncing deleted files as well? Or is it something else, or is my guess correct? I would like a solution to…
How can I permanently disable this "delete for everyone" prompt? I have to delete old files daily for work, and this message is a major hindrance. It doesn't happen if I take the time to sync the file to my ****** drive, but that is a ridiculous workaround when I'm trying to completely delete a file. This needs a "don't…
If the dropbox server ****** drives where you saved my files get corrupted, do you have a backup or are my files lost?
There are some old threads on this but couldn't find anything recently. A client with around a million files in Dropbox is migrating to SharePoint- not specifically because Dropbox doesn't work but because the overall M365 environment works better for them. So I'm scripting synchronising by folder to SharePoint using…
I don't know how my desktop folder got into Dropbox. I would like to remove it and keep it just on my desktop. How do I delete it from Dropbox without losing it? Thank you!
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