Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
Following an e-mail hacking, I have two files in my Dropbox that I can not delete. These are entitled 'remittance advice.paper'? Any clue? Thank you
I have 2TB of available storage on my Dropbox account, but am unable to open a ZIP file (approx. 3.2GB) -- instead, I'm getting an error message that says "Couldn't extract files. Can only handle files up to 512 MB." Any thoughts on how best to resolve this? Thanks.
Hi, anyone had this issue? My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no avail. Thanks, Martin.
I see the above error when I try to delete a file in my Dropbox folder. But there is no such (hidden) file or folder in my Dropbox that I could download. And there seem to be no sync issues. Does anyone have an idea what might be going on? macOS 11.7.10 Dropbox v213.4.4597 Best wishes, Daniel
I can't make it go away. Dropbox won't respond to my emails or do anything about it. I will need to move to a different cloud service if I can't resolve this due to work policies. Any suggestions?
A few months ago I received a message from Dropbox that if I didn't sign into my account all my photos would be deleted. My Dropbox was full and I hadn't added any photos for quite some time but did want to save them. So I signed in, updated my email address and looked through all the photos. I thought that was all I had…
Dropbox can't sync CATIA V5 .CATdrawing file if there is any edit , this bug exists on every dropbox version for a very long time . It reminds "can't store data when write " , there is no such kind of issue on Onedrive .
I have seen loads of people having these kinds of issues with Dropbox since 3 years ago. Unfortunately this issue remained unsolved by dropbox until today. What happened was I joined our company Dropbox team a few months ago. Now they are changing the subscription, and one of my colleagues wanted to remove me from the…
I see that this idea has been suggested and closed many times. I have several paid accounts with dropbox including my personal and business accounts. We really need this simple option that has been around for decades! When we go to search our product images throughout months, then we cannot deselect. We will need to close…
hello, i have a dropbox desktop app and there is a folder named .dropbox.cache . can I remove that folder from my dropbox ? is it safe to delete it?
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