Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
I have a project ive been working on for a while, and i decided to drag and drop it into my dropbox folder through my file explorer window. But then i realized the file size was multiple gb and i couldnt take it out of dropbox! how do i undo this?? pls help!
ive recently shared my files with someone and they took all my files and blocked me across all platforms. I can look back on the version history but I can't rewind the files and I think it's glitched can someone look in to it. Please help me
I've tried to delete a few folders in my Dropbox, but every time I do they reappear shortly after I delete them. Shortly as in, I don't have time to go to the trash folder on my computer or the deleted files section on the Dropbox website to click and delete them. I've followed all the suggested solutions and nothing…
My Dropbox account was linked to a Dropbox team account. Admin removed me from this team by deleting my account. Can my private files be recovered?
We use automation systems to play music files for two radio stations. Each time the automation plays the file it writes to an open log file and writes to the meta data of the music file. It creates thousands of conflicted files. I think for those who do not need or care if more than one entity is using the file...I…
I have Dropbox on my desktop computer and mobile, same account. The stored files were the same. Today I went into the desktop version and can't find any of my files or folders, yet they're on my mobile version. Why can't I get to my files from the desktop version? At the same time, Dropbox is trying to sell me with more…
So I deleted a folder, but somehow dropbox deleted the one next to it. Now I can only find that deleted folder under: in the browser, its not in the deleted files part of it. Whenever i double click that folder, and try to restore it it says: There was a problem completing this request. I never touched this folder, dropbox…
Hi, I have logged onto my Dropbox account and all of my files are missing. I have not been on in a couple of months and now everything is gone. I looked through deleted files and events. Nothing shows up. Is this something that can happen? What is the problem? They were definitely on this account.
Hi! To be honest, what Jay is saying is somewhat over my head and the feeling I get is to just not worry about the deletions. No?
When deleting files, I receive an annoying confirmations box. How can I disable it? Thanks, Cydnee
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