Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Using the site version - the text I enter will disappear halfway through what I'm typing and I have to clear out the bar and start over. Happens to every user on my team and did not used to be like this. Really annoying and time consuming to do everything twice. Not sure what caused the behavior change but please fix this…
Some of the folders I deleted tonight are not shown in the deleted files list, and I want to restore a few. They are not showing in events either. Only some of the deleted files and folders are shown in the deleted files list and events. Please help, this is very annoying. Thank you
Unfortunately, I along with a group who were collecting photos for a future 50year anniversary book have lost all the images saved in our mutual folder. Any help to recover these items would be greatly appreciated.
Yesterday I couldn't not locate a missing folder that contained numerous files, the folder has not been deleted and does not appear when I try to rewind. The activity does not show the folder nor the files. I work from several devices and on two of them I get the folder but only with a couple of files, but not the same…
I was sent an email (it appeared to be from a trusted sender) directing me to dropbox to open a file. I clicked on it which sent the file to dropbox, but I did not open the file within dropbox. Only then did I learn that the email was a phishing scam. But now I can't delete the file from my dropbox. The three dots only…
Yesterday, as I was approaching my data limit, I transferred some large folders (around 3GB in total) to a hard disk, but after transferring discovered that the hard disk was damaged and that the transfer was not successful. I need to recover the folders but they are not listed in the 'deleted' section on my dropbox…
I moved a LARGE file to my Dropbox so my boss could work from it for the weekend - soon learned this was a bad idea because of how long it took to upload. Now, I would like to move it back to just my local computer but it keeps telling me folder is in use. I have tried to "Quit" the Dropbox app and do it, thinking this…
Hi guys, desperate for some help and advice I’ve had a Dropbox account for many years it’s where I’ve stored all my babies pictures some of what are precious. I’ve logged into my account today to look at something and everything is gone? I’m absolutely gutted I’m hoping someone can help me please
hello dear dropbox team! For a long period of time, I didn’t sign into the application now when I wanted to make a backup of my whole pictures and videos, I have noticed that my account was deleted and only I have an option to make a sign up could you please check? Do you have any backup files from account with the email:…
I noticed that the file name for camera uploads will be automatically changed. Original file name: 20240330-164639 When uploaded to dropbox: 2024-03-30 16.46.39. Is there anyway to retain the original naming?
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