Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't delete an old Dropbox Backup If an old computer or external drive backup is still using your Dropbox storage and you can't find the option to delete it, these steps can help…
Deleting files is something we all do pretty regularly, whether it’s the end of a project, a bit of clean up and trying to save some space or you’ve just had enough of some of the stuff you’ve got saved, there are a million and one reasons to send files to the recycle bin. We’ve all suffered from momentary lacks in…
I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced. I restarted Dropbox. No change. I quit the Dropbox Finder extension. That didn't help. I quit and restarted Finder. Now my Dropbox items have nothing beside them. I did a full computer restart. My Dropbox items STILL have…
I get these emails, "You recently deleted 5997 files from your Dropbox account.". Since I dont remember deleting anything I try to figure out what it was. When clicking See deleted files I get this: System.Runtime.Extensions.dl Deleted 17.62KB System.Runtime.InteropServices.dll Deleted 89.12KB…
I have a master document saved in Dropbox. I'm trying to open the document and make changes to it then save it as a new document in a different folder without saving the changes to the "master" document. My problem seems to be autosave as every time I make a change to the master, it auto saves, not allowing me to save to a…
A file got corrupted, and I only see a version of 2024, while my last activity was this week. If I try to access version history I get error (400). How can I recover the last version? Help!?
Versioning a file to 30 days or 1 year doesn't work for me. Saving the last 3 (or more) versions would. I saved a file in 2017. Made a modification to it, saved it. Dropbox synched it. I realized the next day that I needed to restore the 2017 version. Guess what? It's gone. Understand my issue?
Hey, I've been on DB for 13 years and i just had a bunch of old photos mainly and sometimes used it for practical stuff, but now coming back after long time i see DB has been updated alot and all my stuff is gone. I cant see any files only a RITE folder is visible. Did DB delete all my stuff????? Thnaks
I have a lot of folders that are showing empty but haven't deleted any.. why might this be?
I have daily files shared with me and i'd like to automate the following process if possible.... Copy files from the shared folder to a private folder Rename files (example below) ******.mp3 ----> ****** - ******.mp3 Thats it Thanks in advance for any replies :)
There seems to be a lot of confusion and contradicting info out on the web about what your platform is capable of and at what service level needs to be subscribed to in order to search files in Dropbox using OCR text. I'm hoping this thread will assist me and others to get a clear answer. First, please specify which of…
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