Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
A co-worker shared a doc with me. I'm using dropbox on the web. When I'm editing this doc I have an option in my sidebar that reads "Give this doc a home" with a "Move to Folder" button under it. I'm not very familiar with dropbox and I don't want to do anything that is going to relocate the document from the perspective…
When you search for a file show the full path of that file so we can understand where it is located. Right now, after finding the file and clicking on it, it shows only the folder it is in and one additional level up. There is no button or option that says "Show Full Path," so there seems to be no way to see the full file…
I just clink link join a team then i click NO when system ask “Do you have any file the 5TB admin shouldn’t access” then i check back all my folder disappear
I had a premium account for years. All of my files were on it. Then I decided to try Dropbox business so my band and I could work on stuff. It ended up just being too expensive. I just got on after a long time and EVERYTHING is gone. Every last file. I found that I got some emails regarding a possible deletion…however they…
I am trying to work on an Excel document. I have been able to edit it in the past and can edit other Excel documents with no issues. This one (which I downloaded, worked on my laptop and re-uploaded the new version) will not let me edit it. That defeats the purpose. How can I correct this? It loads with the active taskbar,…
* My folder is not in the deleted files section. * When clicking show deleted files, there is no option to restore the folder once selected. * If I double click the selected folder, there is a restore option, but an error pops up saying "There was a problem completing this request." I need these files ASAP!
When we try to open the file it pop up with the error saying attached screenshot for better understanding. After logout and login still the same, we uninstall and install the dropbox app still the same error. Final we remove the users permission from share folder and then later we added the shared folder.
I'm a DJ I have loaded a bunch of music to dropbox. Then my ex broke my computer bus couldn't do anything until I got a new computer. Finally got a new computer I go onto Cj and get my music and None Of is there because apparently dropbox deleted it for some reason. I'm trying to get my files back is there any way
All my vault files I had in there to save are all gone. There's no way to contact support, this is horrible.
Can I restore a shared folder after 30 days if I have the professional version but the owner does not?
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