Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
Hi there! I've been using Dropbox for over 10 years. One file I frequently use is part of my private finances. When I tried to access the file today, it seems to have reverted to a version from Oct 2024?? I access this file from my private Dropbox account on a desktop & laptop. I've only accessed the file through Dropbox,…
I have a pdf file and want to convert in audio file with in dropbox. Is there any solution
Does the starring function is still uselles as the last post I found from some years ago? I starred tons of photos thinking I could then easily filter them and either move to a new folder or create a new folder with them. But i am unable to do so. Am i missing something? How do i do that on the mobile app? many thanks
Observed when processing files with a Python script of my own, but likely to be a nuisance to developers of any software, that allows you to store files in arbitrary locations. A common pattern when modifying files is to first write them to a temporary file in the same directory (ensuring that it is on the same physical…
Can anyone help me to restore files from the "all files" tab on Dropbox? Yesterday (20250307) all my files disappered from my dropbox account. I was able to restore all the folders with their files from 'events'. Unfortunately all files from the root file in Dropbox are not found in 'events'. Has anyone experience on a cas…
I have been using Dropbox for years without any problems at all. However it has disappeared from my Mac 5 or 6 times in the last month and there is no logical reason why - it just goes. I then have to re-download the app. Any idea why and how this can be stopped? I began a thread on this last week and had one response from…
There is something wrong with my Dropbox. I've had it installed on my Mac for years and over the past several months files are being deleted shortly after I create them or drag them into the dropbox folder on my desktop. Yesterday I saved several .docx files to a folder instead my dropbox through the desktop finder window…
Hello, I had not logged into my Dropbox account in a while, but this morning I needed some images I had stored there so I logged in. While the folders I had images stored in are still there, all images in the entire account are gone. Files that were not images are still there. I've looked in the Events area and it does NOT…
Hi, I have the professional essential plan, and I added watermark automation into the folder including all subfolders. I also adjust the size, color, and opacity to make sure it will show up. However, none of the photos in the folder was watermarked. I have to go into each folder and added the watermark manually which…
All of my files dis appeared please help
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