Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
In Android, its not possible to find text inside a file and I need manually searching by scrolling through the file and wasting a lot of time
If I make changes to the excel file on my Dropbox account and then go to my ipad and open the file through the Dropbox app, it is an older version. It even says that the file hasn’t been modified for several days. What am I missing? Thanks! C
Dear Dropbox Gurus, I am setting up a folder where members of my team will be able to upload data from an external system that we will use for other processes. What I would like to do is unify the file names and if possible have Dropbox automatically rename the files to a standardized format without relying on the user to…
"Your account will not freeze completely though, you get the options to download and/or delete files from your account to free up space and go under-quota." My experience is the same as others' -- this option to "download and/or delete files from your account to free up space and go under-quota" is untrue and has not been…
Hello I have Dropbox Basic I had two dropbox folders where I saved short videos from the same dropbox account every month (15th day aprox.) one short video captured from outside security camera to dropbox. Now these files are gone and I have not deleted them myself...🤔 There is nothing in deleted files folder either. This…
Deleting files is something we all do pretty regularly, whether it’s the end of a project, a bit of clean up and trying to save some space or you’ve just had enough of some of the stuff you’ve got saved, there are a million and one reasons to send files to the recycle bin. We’ve all suffered from momentary lacks in…
I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced. I restarted Dropbox. No change. I quit the Dropbox Finder extension. That didn't help. I quit and restarted Finder. Now my Dropbox items have nothing beside them. I did a full computer restart. My Dropbox items STILL have…
I get these emails, "You recently deleted 5997 files from your Dropbox account.". Since I dont remember deleting anything I try to figure out what it was. When clicking See deleted files I get this: System.Runtime.Extensions.dl Deleted 17.62KB System.Runtime.InteropServices.dll Deleted 89.12KB…
I have a master document saved in Dropbox. I'm trying to open the document and make changes to it then save it as a new document in a different folder without saving the changes to the "master" document. My problem seems to be autosave as every time I make a change to the master, it auto saves, not allowing me to save to a…
A file got corrupted, and I only see a version of 2024, while my last activity was this week. If I try to access version history I get error (400). How can I recover the last version? Help!?
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