Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
Hello. A few weeks ago I noticed that I lost all my Dropbox Paper documents. I have been using this application for years and I really like it. The documents contain important information for my work and it is a big problem for me. After a few days, some of the documents started to appear again, but it is only a small…
The business version of Dropbox no longer allows users to add or remove folders in Finder from the root Dropbox folder. This change was just applied to my account, but I came across a thread from 10 months ago — now closed — where many other users expressed similar frustration, with no clear reasoning provided. I’m…
Recently my PC crashed so while in the shop I set up my old laptop and put some Dropbox files in using selective sync (due to limited space)... Now I have my PC back and an important folder has a sync conflict with nothing in it... There is no duplicate folder and it only shows up on Mobile (which is the web) and on…
Make the chat window to have ability to pop out and move to another screen if necessary. It's crazy to not have this capability when most chat windows allow resizing, pop-out, etc. so your reps and the customers can see what is being typed versus a tiny window that cannot be resized. This should have been done years ago,…
I have a laptop that I don't use often that's connected to my Dropbox account. I turned it on and was doing some stuff and needed to free up some space. So I went in with a disk scanner and found some old file trees I don't need on that machine and deleted them, thinking I was just deleting the local copies. A couple of…
I would like to mark my important files this way, then could filter down to those.
So I am trying to understand what has happened, and how to avoid it again (i'm assuming it is something I have done) I'm coding micro controllers for a project of mine (arduino IDE) and have about 100 versions of said program saved in my dropbox. Everytime I create a new version it creates a new directory with about 20…
I don't understand much about Dropbox, and it is virtually impossible to get answers, but....Does Dropbox sometimes remove files from your folder without your request or permission? Just now, I received the following message: 1 day until expiration for Annette Hanshaw's RECORDINGS (1926-1934). Does that mean that Dropbox…
Need a way to get a version of a file from a specific date. I can see version history, but I don't want to scroll through hundreds of versions to get to the one I want...
Hi everyone, I'm using Dropbox Backup and I would like to understand how version control works. Is it possible to limit the number of backup versions per file? For example, can I set Dropbox to keep only the 10 most recent versions of a file, automatically deleting the oldest one when a new version is created?…
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