Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
A friend sent me a video via WhatsApp that I opened and watched, but it’s taken me over my storage limit, so I want to delete it, but am unable to. I’ve tried using the website and app on iPad and iPhone. This is so frustrating. I have the same problem with some photos and videos sent to me in a folder, it’s so annoying!…
Hi, I would like to learn what other people do when they want to run a single drive for their whole business and life and ensure that various tasks are done efficiently. Context: I run a coaching business where I house recorded coaching calls (videos), I create video training (video, audio, transcriptions), and I also…
In the past there was a star option just below the image that you could easily & quickly star your favorite images with... NOW that has been removed and you need to take an extra step and pull down a drop down menu just to star an image. When you are editing hundreds of images this adds so much time... can we put the…
My dropbox file is an organized mess. I want to delete all of the files and upload the active files thereby restructuring.
Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Question or Issue Will files added by a person remain in my account if that person is removed from the folder?
Actually not sure what is deleting them but most my files were missing when I upgraded to Windows 11. I was able to get them all back using Dropbox Rewind. But something keeps taking them away? I see the delete action in the rewind browser but I don't know what is deleting the files. do I need to do something after a…
Online use of Dropbox (Chrome on PC)
You recently deleted 2524 files from your Dropbox account. If you want these files back, you can still restore them until 8/24/2025. After that, they’ll be permanently deleted. These are the files you deleted: 2022 3 bank account analysis.xlsx and 2,523 files from the shared folder Ankur 7/25/2025 4:07 PM using Windows 11…
I got an email the other day stating I need to delete some files from my dropbox account or pay for storage. I use dropbox exclusively for a dnd campaign, as its the only way to upload any audio files I make for dndbeyond. My problem is I am not allowed to even select any audio file (they are all greyed out) and can't…
I need to get a folder back to the way it was a week ago. How do i do that?
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