Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't delete an old Dropbox Backup If an old computer or external drive backup is still using your Dropbox storage and you can't find the option to delete it, these steps can help…
Good day fellow Drop Boxers :) I have a unique situation - I have let's call it a two sided folder collection - one side is used for Prospective Clients and the other Active clients, I have some subfolders that are called "Random Things" to be Filed, there are 6 of them, on the prospect side similar folders with Client…
Device My awesome PC Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue We have old/historical jpeg/photos on drop box. I am having trouble moving, copying, pasting individual photos. When I try to move, copy, delete it seems to get stuck on the attached…
Hi, This is a bit of a shot in the dark, but it seems to be my only option. I recently discovered that my now ex-wife deleted some files from Dropbox. Most of them I don't care about, but one thing she did delete was my Keepass password database. This was done back in May. Many of the accounts that I've been using lately I…
I had Dropbox on my work computer , personal laptop and iPhone and when I changed jobs my old company deleted the Dropbox files and it erased them on all devices. I had some irreplaceable pictures and files and they won’t recover trying on other devices. I’ve reached out to Dropbox support multiple times and they have…
I accidently switched plans from professional to regular and now the files i used to have are gone, I need to restore them
I’m using the latest iOS 12 release, and the latest version of the Dropbox iOS app, on my iPhone X. I have over 7,000 photos on my iPhone; they are also synced to my iCloud. (The volume consists of pretty much every photo I’ve ever had on an iPhone, beginning with an iPhone 4S.) Having this number of photos on my iPhone…
I somehow uploaded several hundred photos from my iphone to dropbox. Not sure how I did it, but now I see a lot of duplicate photos in dropbox (carousel).
OK, here goes, looking for a one-in-a-million shot. And thank you very much to anyone who may answer me. I recently deleted almost all my word files in dropbox, through cyber-stupidity. Then I received an email saying I have thirty days to restore them. I eventually figured out that I can bring up "deleted files" and hit…
I had a scary event just now. I renamed a large folder (60GB, 150K files). I got a message it would take some time. So :I sat and waited for the operation to complete. In the meantime, I saw the new folder appear, with some content. Then the content was gone. Then all my files appeared in the deleted files section and only…
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