Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't delete an old Dropbox Backup If an old computer or external drive backup is still using your Dropbox storage and you can't find the option to delete it, these steps can help…
Hello The "Version History" was accessible in one click directly from each file on the computer with right click on the file name and then access to Version History. The feature was removed. Kindly add it back. Thanks.
Device DESKTOP Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Latest Question or Issue Camera Uploads is Packed, very heavy and move slowly due to that, I want to move the old photos to another folder which i will create and i dont want the latest photos to sync again, how do…
You should add recycle bin for all accounts, if images are accidentally deleted then it could be recovered in 1 day or in 7 days
Hi there. Sorry if a topic like this has already been made, but I require some assistance. See, I play a lot of PC games, but for some reason, Dropbox, or my computer, downloads any images that are seen in the game and has it saved here on Dropbox, which I absolutely do not need. When I saw that I went over the necessary…
I have an AI assistant that decided it would be good to do a GIT Restore. This wrote over the files in my dropbox. Can I get some help to restore the system to yesterday? Currently the "restore" doesn't work since it is date based and it sees that the file written were from a month ago and it thinks that nothing has…
Application Affected Dropbox Device Various Macs Operating System/Browser (if using the web) macOS Tahoe 26.2 and various Macs on lower versions Dropbox App Version (if using the app) 238.4.6075 Question or Issue For the second time now, I've found a file in a Dropbox folder that recursively keeps adding conflicted copies…
Device TCL NxtPaper 14 Operating System/Browser (if using the web) Android 14 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up To Date Question or Issue I am using Dropbox on my TCL NxtPaper 14, along with the app Nutrient PDF Viewer Pro to edit and annotate PDFs on Dropbox. Whenever I use the app, it…
Good day fellow Drop Boxers :) I have a unique situation - I have let's call it a two sided folder collection - one side is used for Prospective Clients and the other Active clients, I have some subfolders that are called "Random Things" to be Filed, there are 6 of them, on the prospect side similar folders with Client…
Device My awesome PC Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue We have old/historical jpeg/photos on drop box. I am having trouble moving, copying, pasting individual photos. When I try to move, copy, delete it seems to get stuck on the attached…
Hi, This is a bit of a shot in the dark, but it seems to be my only option. I recently discovered that my now ex-wife deleted some files from Dropbox. Most of them I don't care about, but one thing she did delete was my Keepass password database. This was done back in May. Many of the accounts that I've been using lately I…
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