Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t delete old Dropbox backups An old computer or external-drive backup still occupies quota, and the normal delete button seems missing or fails. Quick Guide * Re-install or open…
My dropbox file is an organized mess. I want to delete all of the files and upload the active files thereby restructuring.
Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Question or Issue Will files added by a person remain in my account if that person is removed from the folder?
Actually not sure what is deleting them but most my files were missing when I upgraded to Windows 11. I was able to get them all back using Dropbox Rewind. But something keeps taking them away? I see the delete action in the rewind browser but I don't know what is deleting the files. do I need to do something after a…
Online use of Dropbox (Chrome on PC)
You recently deleted 2524 files from your Dropbox account. If you want these files back, you can still restore them until 8/24/2025. After that, they’ll be permanently deleted. These are the files you deleted: 2022 3 bank account analysis.xlsx and 2,523 files from the shared folder Ankur 7/25/2025 4:07 PM using Windows 11…
I got an email the other day stating I need to delete some files from my dropbox account or pay for storage. I use dropbox exclusively for a dnd campaign, as its the only way to upload any audio files I make for dndbeyond. My problem is I am not allowed to even select any audio file (they are all greyed out) and can't…
I need to get a folder back to the way it was a week ago. How do i do that?
Hi, Dropbox community. In April 2019 I was at a funeral where I took some pictures which I saved in a folder here on dropbox. I sent the link to the dropbox to my daughter, which she didn't open at the time. She has never been ready to see the pictures until now, and sadly now they are gone. It says the link doesn't exist.…
Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A
Dear Dropbox team, I created a folder to store some results, which amounted to ~ 1 million files. Now, when I try to delete it, a message pops up saying: "availability status: sync pending". The problem is that, because there are so many files, I don't know when the syncing process will end, and I'd like to delete such a…
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