Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I keep getting the error "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy" But I have no idea what content in my shared folders violates any policy.
I want to stop a huge syncing process that was started by mistake. I have read that the only effective way to do this is to uninstall and reinstall the desktop app. There are a large number of files already indexed on my external hard drive. I am concerned that if I uninstall and reinstall then I may have to index all of…
It is taking a very long time to sync files with MacBook. Rest of team uses PCs and not having the same issues. Documents that I create or edit on my Mac are not syncing. I've tried pausing sync and restarting and that usually restarts the sync, but this is not a workable solution in a fast-paced office. Solutions, please??
Dear Friends So I have been using Dropbox Plus for years with and have never had this issue ever. I contacted support regarding this and they asked me to wait for 24 hours which i did. Nothing happened after 24 hours and i still got the error on every file. I created a txt file using browser and tried to share but received…
The Team administrator has created sub-folders and moved some files into these new folders. As a team member I can see and open the new sub-folders but for me they are empty. The files that have been moved by the Administrator are still visible and accessible to me in the master folder not the sub-folders?? Why are the…
hi there! I am back on this old laptop and I have notification that my dropbox is full. However, when I log in to the site, there are no files to view! * do I need a subscription in order to view / gain access to those files? * if not, how to I find those files without a subscription? * if not, how is it exceeding capacity…
Is Dropbox paper down? I have a dozen of papers and they are all gone.
This subject line has come up before, but my problem is not caused by filenaming errors. I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files that are edited on other machines, but anything I edit on the laptop will not sync to the desktop machines. This includes file…
It has a disconnected symbol on the icon and says that it is syncing 28 files, but it never finishes. I am on a macbook pro. Dropbox has full disk access. My internet is connected. My security setting and network restrictions have not been changed in the last week and it stopped working yesterday. I am not getting a disk…
Not sure what's happening here, but when I go to share a link to a dropbox folder to my WhatsApp group, it says Learned's Hill Shared with Dropbox. My account is not Learneds Hill and I can't figure out how to get rid of this. Any help would be appreciated.
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