Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
I shared five links with a Basic account, all of which were supposed to expire tomorrow (29 April 2025). However I received an email today notifying me that they hadn't been downloaded yet. In response, I upgraded my account to a Standard plan to extend the expiration date. But now, all of the links have disappeared. I…
Generally, I keep my Dropbox files off-line. In the past, if I marked a particular file "make available offline", the circle next to the file name would turn green fairly quickly, and the file would then be available on my driv drive immideately. Now, however, the "make available offline option seems to have no effect. If…
It will make my life so much easier if I could choose what folder should be sync first.
I uploaded a folder with pictures from my D disk, an internal extra HD. All of a sudden I seem to have imported lots and lots of photo's, so many I cann't even find the ones I tried to upload. There were more photos on the D-disk but I thought I would do it folder by folder. Is this what I could have expected?
I am unable to share files due to suspension for violations which have not being communicated to me. Please help to restore my sharing ability
Everything on my computer is automatically uploading to Dropbox without my consent.I need to stop it and I need to get all of it off dropbox and back on my computer, Help!
Automatic uploads keeps remaining files. Please allow to keep the original file name when uploading. This makes the files harder to manage as I cannot search for their original names anymore.
Hello all, My question is essentially that I have two shared folders with other individuals. If I were to go back to Basic it says that my files might be deleted, but they aren't folders I own. I guess I want some clarification that I won't delete someone elses access to the files just my own. I don't own the folders.…
I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they…
I have reinstalled my PC today and synched all my dropbox files, but cant see certain files in a folder, but can se dem online, what is wrong here? These files from online dropbox are not visible on my desktop any more
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