Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Dear all, I need some help to get my files to synced on my laptop. I'm using Windows 11, and the icon in the task bar informs me that all my files are up to date (properly synced). The windows explorer says that some (not all) dropbox folders haven't synced yet. Everything looks fine on the website. Some files and folders…
Hi, I run a Dropbox account for our local club of 25 members. it is the free basic account . we have a new member but I can't find now where you invite a new person , I can add their email address but that isn't the same as them getting an invite to reply to. I always was able to invite new members , can someone please…
Why this automatic change of date to current date when upload files to Dropbox -- no other cloud type storage system does this date change? I use both Safari & Windows (depending which laptop I use at time) to do these file uploads. Its a pain in ****** that it changes date so I have to upload then go in and modify to date…
Hi, I’m an Emergency Services photographer, and I regularly provide USB’s filled with images of their station, trucks and personnel. Each time I receive a USB back to add new content, I have to manually delete the existing files from the USB to put the new Synced DropBox stuff onto it or manually select the rows of photos…
After my Dropbox app was automatically updated recently (version 414.3), I can no longer send more than four files at once through another app. When I select four or fewer files, it works fine, but selecting more than four prevents me from tapping the send button. My friends who also use iPhones are experiencing the same…
This used to be possible. Why is it no longer a feature? 2 years ago? Come on Dropbox! I love dropbox, it's such a great app but the functionality which used to be there and now is no longer makes our lives so difficult! We have to send screen grabs with the location of files to our colleagues, because the web link is…
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this. also happens when i try to share a folder there is no email
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first? In previous versions of Dropbox I was able to un-share a folder (I am the owner) with the option to let other users keep the contents. I could then delete the folder without removing…
During my backup, my device became "unlinked" but still seems to have backed up. Here is a screenshot. I don't see any options in the 3 dots other than download or delete. How to "relink"?
I started a free trial on 18.3.25. I am completely lost! I seem to have a Business Plan, but I don't want that. I just wanted to transfer some folders/files onto a new laptop. Dropbox seems to have transferred the videos/music from my USB, onto Dropbox, without asking and automatically synced 'something'. I don't know…
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