Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Anything I try to sync or upload from my mobile device stays in the queue until I log out and back in. Once I do, I can sync/upload again, but after a short time it stops. Cache has been cleared, latest updates installed, no locked folders. Wondering if anyone else has experienced this and how to fix. Thanks!
I have two internal ****** drives. A 2TB C: drive and a 4TB D: drive. I would love the simple ability to have some of my dropbox folders on the 2TB drive and other folders on the 4TB drive. This would be helpful just organizationally, but also would be a way where when I run out/low on space on the 2TB, I can just start…
Hi, I have shared one of my dropbox folders with an external user outside my team. I would like him to be able to share that folder with other users. Is it possible to give this one user that permission? When he right clicks-> share on the folder, he gets a message saying he can only share with a link. I would like him to…
Hey there, using selective sync, I was used to see offline files marked with a green check mark icon and all online only files and folders with a grey cloud icon. However, now I do not see my online only files and folders anymore in my W11 file explorer. In consequence, I cannot search for these files offline or save a…
My sharing ability has been paused and I am trying to figure out why, as we have a meeting and I need to share our documents.
I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a couple days but I have a persistent working icon showing and it says "Indexing 4 files...". How do I determine which files it is…
Was there a change to how the files were being synced from the cloud recently? Files that were in the cloud stayed sync off the machine locally but now are trying to sync on the machine and taking up ****** drive space unlike before. Nothing was changed and seems it just started last week. Unsure if there was an update as…
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). The disk where the operating system resides is 250GB and is not…
The client says >250k files, 157GB The total size of the folders marked to sync is <25GB It it really so difficult to give us more details on which files are currently being synchronised and which ones are in the queue? Literally all the others I know of do! Mega.NZ, StackStorage, OwnCloud...
For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a picture and it says "press ctrl+v to copy" BUT IT DOESN'T work at all!
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