Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I want to use the URLs of some PDFs held in a Dropbox folder to load them in a Google sheet. My hope is that when a member of the Dropbox business team clicks it, it will open in preview mode in the browser. If I copy the link address, this is not the address of the individual file I right-clicked - it only loads the whole…
I was a member some years ago but deleted my account for various reasons. I have recently joined the free version and, obviously, see a lot of changes have taken place. In "the old days" if I wanted to share a lot of photos, I would insert them in a folder (I can't remember the name), and email the person I wanted to share…
I have a website where I share recordings of my piano playing with family/friends. I use blogspot to link to the audio files that are in a public folder on Dropbox. I have used the same html for 12 years, but suddenly the copied links from Dropbox won't work embedded - the controls are greyed out. I've spent 2 hrs trouble…
I have error with this link [link removed]
Anything I try to sync or upload from my mobile device stays in the queue until I log out and back in. Once I do, I can sync/upload again, but after a short time it stops. Cache has been cleared, latest updates installed, no locked folders. Wondering if anyone else has experienced this and how to fix. Thanks!
I have two internal hard drives. A 2TB C: drive and a 4TB D: drive. I would love the simple ability to have some of my dropbox folders on the 2TB drive and other folders on the 4TB drive. This would be helpful just organizationally, but also would be a way where when I run out/low on space on the 2TB, I can just start…
Hi, I have shared one of my dropbox folders with an external user outside my team. I would like him to be able to share that folder with other users. Is it possible to give this one user that permission? When he right clicks-> share on the folder, he gets a message saying he can only share with a link. I would like him to…
Hey there, using selective sync, I was used to see offline files marked with a green check mark icon and all online only files and folders with a grey cloud icon. However, now I do not see my online only files and folders anymore in my W11 file explorer. In consequence, I cannot search for these files offline or save a…
My sharing ability has been paused and I am trying to figure out why, as we have a meeting and I need to share our documents.
I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a couple days but I have a persistent working icon showing and it says "Indexing 4 files...". How do I determine which files it is…
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