Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I can't sync my laptop in Windows 11 because it says my documents and desktop folder are not in their original location. It won't let me start all over again or reset to original settings. When I try to sync my "video" folder though it works just fine. Dropbox seems to just not like my desktop and documents fodlers. Help ?
I have a very large folder (36 GB), containing folders, containing folders etc. I tried to upload the large folder but it didn't work; just a small part was uploaded. Is there a limit to what I can upload? I understand it will take a lot of time. Thanks in advance, Leo.
Hi everyone! I want to switch to using a Dropbox service from another service, and I can't quickly find the necessary information regarding such functionality that would help analyze photos before uploading them to storage. Does Dropbox have such functionality?
I have discontinued a business relationship with a few people and would now like to unshare some of my folders in Dropbox. However, I don't seem to be able to do that, and what's worse, one of the ex-associates seems to be the OWNER of a folder in my account! How do I fix this? Mike.
I have the Basic plan and can't access a folder that was shared with me. Getting a message, "Your account is out of storage!" However, when I look at usage, it shows "Using 0 GB of 2 GB space."
I want to use the URLs of some PDFs held in a Dropbox folder to load them in a Google sheet. My hope is that when a member of the Dropbox business team clicks it, it will open in preview mode in the browser. If I copy the link address, this is not the address of the individual file I right-clicked - it only loads the whole…
I was a member some years ago but deleted my account for various reasons. I have recently joined the free version and, obviously, see a lot of changes have taken place. In "the old days" if I wanted to share a lot of photos, I would insert them in a folder (I can't remember the name), and email the person I wanted to share…
I have a website where I share recordings of my piano playing with family/friends. I use blogspot to link to the audio files that are in a public folder on Dropbox. I have used the same html for 12 years, but suddenly the copied links from Dropbox won't work embedded - the controls are greyed out. I've spent 2 hrs trouble…
I have error with this link [link removed]
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.