Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
A folder containing all my company projects appears now empty. I looked at the log and it says not activity more than 2 days is available. This folder was created many years ago. I am really worried what can I do? Is there A bug in Dropbox..?
need a way to save info in email folders - no inbox - spam or trash - just folders - I lost 2.2 GIG of data stored in folders when email did update
Our team is still getting constant notifications for every new folder somebody creates. How on earth is this a solution?
I've uploaded an image file. Ensured that anybody with a link can view the image. Shared the link. Anybody that clicks on the link, including myself, is met with an Error 400 "Something went wrong" message when clicking said link. Any insight would be very much appreciated. Link in question: [link removed by moderator to…
Still strugling. As I explained before I would like to clean up my desktop=internal hard disk. I have uploaded all the important files/folders to Dropbox, so they are save and will sync when I change them. If I want to clean up my desktop I have to delete the files/folders which are stored there. This means, because the…
I've installed DropBox desktop on a new MacBook Pro with no firewall installed It will sync for 30 seconds, then get stuck on the Syncing... screen when i pause and resume syncing it syncs for around 30 seconds then goes back to the same screen i have plenty of hard drive space what can i do to fix?
That Camera Uploads folder gets pretty big! I move photos off into subfolders by year. But every time I connect my iPhone, Camera Uploads wants to upload all the photos it can find. My request is the ability to set up the Camera Uploads feature to limit the uploads to recent photos. User input would be an "on or after…
Hi there, previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder: These are the options that show when right clicking ON the folder. And as of a recent update, these are not available when right clicking in blank space: I dug around in…
Hi!!! I have just installed the app and opened an account (yesterday) to create storage for my phone photos so I can make room on my phone. I have automatic uploads switched on and there are over 13,000 photos and videos on my phone. I am curious how long it should take for the process to complete transfer from phone to…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
