Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Device Mac Studio M1 Max Operating System/Browser (if using the web) macOS Tahoe 26.2 Dropbox App Version (if using the app) (240.4.8609) Dropbox Plan (Plus) Question or Issue I have purchased a 2TB Thunderbolt 3 SSD to use as an external drive for Dropbox as I am running out of space on my 1TB drive in the Mac Studio. For…
I use Dropbox across two desktops, one laptop and an Android phone, primarily for synching, less for sharing. On the laptop, I would like to store all files locally that were opened in the last 12 months, on any connected device. Is that possible?
Device PC, Mac Operating System/Browser (if using the web) Windows 11 We use the free version. Question or Issue We use dropbox to share pictures for our camera club. Lately we have been having issues with members seeing a different set of pictures in their PC folders then what is on the web. As well, what members see on…
Won't let me share my own files due to apparent phishing content? I need to copy and share links to my folders and files in order to share to clients and I keep getting an error message saying you have interrupted my sharing activity. Any help would be appreciated to get my account unlocked from sharing files please.
I have to upgrade my Dropbox because someone shared a large directory with pictures with me. I'm not the owner of the directory, but I still have to upgrade. That seems a bit strange. how can I change that I'm not the 'owner' and I have not to updrade?
Operating System Windows 11 Dropbox App Version (if using the app) 244.3.6525 Issue I am a developer and created a rules.dropboxignore file configured to ignore the **/build folder. When the folder is created, it does not sync. However, sometimes when I start the Dropbox app (or VSCode, I cannot identify what triggers it),…
Hello, I have already emailed about this issue, 6 months ago. Dropbox keeps canceling my sharing option as it states my files have "phishing content" in them. I have explained previously I share course materials for healthcare professionals, some photos and case studies may be graphic. With this "phishing content" it is…
I reported this issue 2 years ago. Every time I export a movie from premiere, dropbox creates a conflicted copy. I reported this bug 2 years ago and it hasn't been solved. My workaround is to pause dropbox everytime I'm about to export and then resume it. Not ideal
Using a M3 Ultra Mac Studio, Sequoia 15.5, with Dropbox v239.4.8301 running on an external drive. This issue has been an issue since last June, and I have been lucky to avoid any major issues until today. Whenever I restart/shut off and turn my computer back on, Dropbox always has to go through the process of re-indexing…
One of my editors received this message. Isn't this against the whole point of dropbox and sharing files?
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