Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
When I open my Dropboxfolder by logging in on dropbox.com, I lack content if I compare it wit what I see if I open my desktop folder which has more content/folders and reflect what would expect to see. Is it a username issue? Does anyone have a tip of where to start searching?
A client shared their dropbox link with me to upload files and it keeps telling me my personal account is full and to upgrade. I don't want to upgrade my account. The clients have a full account and I joined their folder to upload too. How can I get rid of this error.
I know the difference between uploading a file and backing up one. But....when I upload a folder from my desktop into Dropbox it is still present on my desktop. The same is true when I backup a folder. This makes me wonder about the difference between the two.
It has been 7 years since this was first requested! https://www.dropboxforum.com/discussions/101001014/how-do-i-turn-off-email-notifications-for-files-submitted-in-response-to-my-file/327650 Can Dropbox please prioritize adding this option to the Settings - Notifications page please?
I set all the switches for Dropbox on windows to save screenshots, but nothing is being saved in the screenshot folder ---- as it turns out it seems that OneDrive is getting the images --- how to I correct this so Dropbox get the images?
Hello my upload speed is very slow on one PC, i have two pc's on my network, my fastest and main pc is now slower when uploading to drop box. I seems this all started after i installed the dropbox app , then removed the app. The second PC uploads as normal the PC that is slow is windows 11, Intel I9 CPU, using either…
The automatic process has disabled my ability to share any files at all, apparently because some either have a virus (unlikely) or are copyrighted. I don't make a practice of this but there are two journal articles I'll occasoinally share on a limited basis. Anyway, I have 2GB of shared material, but is there a way i can…
For files in the phone app, if I update a file in my desktop, it takes a while for my smartphone app to update it. It would be nice to have a button for that file to be manually refreshed to the newest version. Thank you!
When I upload a file or folder to dropbox & it has same name as existing file or folders, do the new ones overwrite the existing ones ? Or does it skip uploading the new ones cuz there's already one there ??? Or does it give it a (1) behind name & I have to go delete the old files or folders ???
Dropbox Caprture (which was just fabulous) is no longer availble and i am having to revert back to Dropbox Screenshot. * I can take the screenshot but I can't find it in my folfer (i have turned on save screenshot to folder and create link) * I don't know how to paste ..can't paste it any where..nothings works. What I am…
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