Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Me and my friends question what drove the people behind this software to break something intentionally like that? I work as a Quality Assurance expert, and can only see this change as sabotage. When I press "PrtSc" I want the image to be copied into my clipboard. The fact that it was saved into the screenshots folder…
For a few weeks now I've noticed that I can't share new files from my dropbox. Еvery time I try it gives me the following error: I carefully checked my email for anything sent from dropbox, but there is nothing there related to this issue Since my account is Basic, I don't have many options for seeking help. The chatbot…
I have a link intended to allow any one to view or download but NOT to edit. However it allows strangers to edit. I want to keep the link but stop others editing. Is that possible? If so how?
Here's the sequence of events: * A link to a folder with video files was shared with me (from a business that makes video files) in a password protected folder. * I clicked to download the folder locally. * Dropbox asks me to login (while giving me the option to just download without logging in), but I log in. * I download…
I shared five links with a Basic account, all of which were supposed to expire tomorrow (29 April 2025). However I received an email today notifying me that they hadn't been downloaded yet. In response, I upgraded my account to a Standard plan to extend the expiration date. But now, all of the links have disappeared. I…
Generally, I keep my Dropbox files off-line. In the past, if I marked a particular file "make available offline", the circle next to the file name would turn green fairly quickly, and the file would then be available on my driv drive immideately. Now, however, the "make available offline option seems to have no effect. If…
It will make my life so much easier if I could choose what folder should be sync first.
I uploaded a folder with pictures from my D disk, an internal extra HD. All of a sudden I seem to have imported lots and lots of photo's, so many I cann't even find the ones I tried to upload. There were more photos on the D-disk but I thought I would do it folder by folder. Is this what I could have expected?
I am unable to share files due to suspension for violations which have not being communicated to me. Please help to restore my sharing ability
Everything on my computer is automatically uploading to Dropbox without my consent.I need to stop it and I need to get all of it off dropbox and back on my computer, Help!
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